appropriate owner
Collects required shipment information from internal teams, suppliers, and vendors.
Assists with preparation & review of commercial invoices, packing lists, bills of lading,
certificates, and other shipping documents.
Verifies documents are complete & consistent with the information provided
Identifies missing or conflicting information & requests corrections before shipment processing
Maintains electronic shipment records & documentation in accordance with company
procedures
Supports document retrieval for audits, shipment inquiries, and internal requests
Provides administrative support to the Import/Export & Trade Compliance teams
Assists with gathering information required for customs clearance
Coordinates documentation requests between internal stakeholders, customs brokers, freight
forwarders, and suppliers
Tracks customs clearance status & communicates necessary requirements
Escalates potential customs, export-control, documentation, or regulatory issues to the
appropriate stakeholder
Follows established country-specific shipping and compliance procedures
About the team
Global Transportation & Logistics (GTL) is the logistics team that supports the non-inventory IT equipment moves around the world. Our mission is to deliver what our customers need, where they need it, when they need it. GTL is dedicated to understanding customer expectations and identifying opportunities that enhance customer experience.
1+ years of Microsoft Office (Word, Excel, and Outlook) experience
High school or equivalent
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required
Experience with international logistics and transportation.
Knowledge of import/export processes and documentation.
Familiarity with Incoterms.
Working knowledge of customs brokerage and freight forwarding processes.
Experience with UPS, FedEx, DHL, air/ocean carriers, or third-party logistics providers.
Experience with ERP, TMS, WMS, or transportation/shipment-management systems.
Experience creating SOPs and process documentation.
Experience with reporting, dashboards, or logistics analytics.
Experience supporting process automation or continuous-improvement projects.
Professional certification in logistics, supply chain, customs, or international trade is a plus.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The starting pay for this position is listed below, including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company, additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
USA, TN, Antioch - 24.25 - 26.50 USD hourly