Assist in making decisions within established procedures that balance the needs of the employee, company, and customer
Support an expansive array of products and services and serve as the team subject matter expert
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Qualifications
1-3 years of relevant experience
Experience in Banking Operations, preferably US Banking Operations
Experience in Quality Checking (QC), Quality Assurance (QA), or process review activities preferred
Understanding of operational controls, risk management, and compliance requirements
Strong attention to detail with the ability to identify errors, process gaps, and exceptions
Proficient computer skills
Ability to adapt to new technology quickly and seamlessly
Consistently demonstrates clear and concise written and verbal communication skills
Flexible to work in night shift
Education
High School diploma or equivalent
#LI-SG6
Job Family Group
Operations - Core
Job Family
Operations Support
Time Type
- Most Relevant Skills
- Please see the requirements listed above.
- Other Relevant Skills
- Banking Operations, Operational Control, Quality Assessment, Quality Check, Quality Control (QC), Quality Evaluation, Quality Reporting, Retail Banking Operations, Risk Control, Risk Control Assessment, Risk Management.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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