What you will do
Customer Opportunities - Work with customers, salespeople and BDMs to qualify opportunities, understand business and technical requirements to design the most appropriate solutions whilst maintaining accurate and up-to-date information within CDW’s CRM system to support sales forecasting and pipeline management.
Documentation - Produce high quality documentation from solution designs and RFP responses to total cost of ownership (TCO) models, business cases, high level designs (HLD’s) and statement of works (SoWs)
Upsell - Identify potential to expand opportunities where possible and engage and coordinate resources from other teams to support.
Handover – Support the smooth handover of projects into the delivery teams and acting as an escalation point during their life and transition into service.
CDW Evangelist - driving and evangelising CDW capabilities to our customer base in a credible, friendly and relatable way. Differentiating CDW through its productised services, consulting capability and security expertise.
SME Evangelist - Explain and evangelise the features, benefits and technical specifications of your subject matter and adjacent technologies, solutions, and services to internal and external audiences.
Internal Collaboration – Build and develop strong relationships across the business, including with Sales, Professional Services, Managed Services and the wider Solution Sales community to draw upon as the need arises. Support the documentation and adoption of agreed standards and practices within our deployments and work to ensure a high-quality engagement for every customer.
Repeatable Solutions – Support making what we do more repeatable, more profitable and less risky by helping to identify and build standardised offerings, boilerplate content and packaged services.
Partner Engagement – Cultivate strong relationships with CDW’s partner community to stay up to date with offerings and roadmaps and leverage this knowledge as an agnostic advisor to customers.
Sales Enablement - Assist CDW sellers with technical guidance on a variety of cloud products and solutions across a range of customer sizes and types and evangelise the team’s capabilities.
Customer Retention - Act as a trusted adviser to key customers through building knowledge of their environments.
Accreditation – Attain and maintain the highest level of relevant accreditations in key areas as required.
What we expect of you
Strong understanding of the Cyber Security market and key domains including Identity Security, Network & Edge Security, Security Operations, Data Security, AI Security, Advisory Services and Managed Security Services. Supporting senior domain leads across the wider security portfolio.
Previous experience in a Solution Sales, Solution Architecture, Technical Presales or Consulting role.
Experience supporting customer engagements through discovery, solution design, proposal development and technical presentations.
Experience positioning and selling both professional and managed security services.
Broad knowledge of leading security vendors and technologies, with strong technical capability in one or more security domains.
Security vendor accreditations will be advantageous.
Independent and relevant certifications (such as CISSP, CISM, CCSP or equivalent) are advantageous.
Knowledge of industry frameworks such as NIST, ISO 27001, DORA, governance and regulatory compliance is desirable but not essential.
Strong communication and stakeholder management skills, with the ability to work collaboratively across sales, delivery, partners and technical teams.
CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.
Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
About Us
CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities.
As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next.
Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
