Shift: Monday - Friday, 8:00am to 4:30pm
Please Note: Start and end times may fluctuate daily to meet business need
Location: Philadelphia, PA
100% Onsite
The Role
Work with Project Management to define study‑specific distribution needs; Anticipate and resolve distribution problems, reporting findings to Project Management and the client
Ensure execution aligns with customer expectations and agreed scope of services
Manage customer order pipeline, including guiding Sales & Operations Planning teams and Distribution on upcoming orders
Coordinate scheduling of international and large‑volume shipments with the Distribution Department
Generate and maintain Distribution Master Checklists for shipment protocols with appropriate approvals
Ensure study drug shipments comply with all applicable Standard Operating Procedures and customer‑approved protocols
Review material setup in enterprise systems for distribution‑specific items
All other duties as assigned
The Candidate
Minimum Requirements
Associate degree or equivalent work experience is required; Bachelor’s degree is preferred
Strong attention to detail with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Proficiency in Microsoft Office and the ability to quickly learn ERP and business systems.
Effective communication, negotiation, presentation, project management, and relationship-building skills.
Ability to work independently, exercise sound judgment, solve problems, and make ethical decisions; Demonstrated initiative, teamwork, continuous improvement mindset, and results-driven execution under pressure.
Preferred Requirements
At least 1-2 years of customer service experience in a current Good Manufacturing Practice regulated environment is preferred
Experience with distribution, cold-chain operations, cGMP, and FDA regulations is preferred
Why You Should Join Catalent
Defined career path and annual performance review and feedback process
Diverse, inclusive culture
Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives
Competitive paid time off plus 8 paid holidays
Community engagement and green initiatives
Medical, dental, and vision benefits effective day one of employment
Tuition reimbursement
Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers to explore career opportunities.
Catalent is an Equal Opportunity Employer, including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to DisabilityAccommodations@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Important Security Notice to U.S. Job Seekers
Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond— it is a fraudulent request. Please forward such requests to spam@catalent.com for us to investigate with local authorities.
California Job Seekers can find our California Job Applicant Notice HERE.
Volunteer Work Disclosure: Applicants for employment in Massachusetts may include in their employment history any verified work performed on a volunteer basis.
Massachusetts Lie Detector Test Notice: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law may be subject to criminal penalties and civil liability. Consistent with Massachusetts law, Catalent does not require or administer lie detector tests as a condition of employment or continued employment.
