Job Booking & Project Administration: Book jobs accurately and in lockstep with the Sales team; Conduct daily reviews of closed but un-booked opportunities and complete the booking process promptly; Coordinate required parts & subcontractor ordering as part of the job booking process; Process parts orders for quoted jobs; Notify the Service Coordinator & Service Manager of new job bookings and any scheduling requirements; Book Service projects and partner with billing teams to ensure accurate and timely billing; Manage Estimate at Completion (EAC) activities, including reviewing costs to date and making appropriate EAC adjustments; Reconcile service projects and identify potential billing discrepancies before they become issues.
Billing & Order Management: Review open orders to ensure jobs are complete and ready for billing; Review Preliminary Billing Documents (PBDs) and ensure invoices are processed prior to month-end/EOM; Prepare invoice backup and supporting documentation as needed to facilitate accurate and timely customer invoicing; Work closely with billing teams to resolve issues that may delay invoicing; Support efforts to maintain minimal-to-zero underbilled projects
Accounts Payable & Procurement: Process Accounts Payable (AP) transactions accurately and timely; Process purchase orders and ensure appropriate documentation and approvals are maintained; Support accurate parts and subcontractor purchasing activities associated with booked jobs; Coordinate vendor-related information and resolve issues that may impact AP processing
Compliance & Administrative Support: Process certified payroll as required; Maintain accurate documentation and records related to customer, vendor, job, billing, and payment activities; Update customer access, safety, tax, and insurance requirements as needed; Provide administrative and reporting support to internal teams and customers
Role Purpose
This position plays a critical role in ensuring customer and vendor accounts are established accurately, jobs are booked and processed efficiently, billing is completed timely, and financial discrepancies are identified and resolved
The Account Management Processor is a key connection point between Sales, Service, Operations, Billing, AR, AP, vendors, and customers. By ensuring information is accurate from the beginning of the process through final billing and payment, this role helps prevent disputes, protect revenue, improve cash flow, and deliver a better customer experience.
Minimum Requirements
High School Diploma or GED
1+ years’ experience in Sales, Service, Billing, AR, AP, Procurement, and customers
Preferred
Highly organized and detail-oriented
Comfortable working with numbers, financial information, and operational data
Able to manage multiple priorities and deadlines in a fast-paced environment
Experienced with ERP, CRM, billing, or accounting systems preferred
Proactive in identifying potential billing, AR, AP, and job-processing issues before they escalate
Pay Range
The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. The pay range will not be below the minimum wage applicable to the jurisdiction in which the applicant is to be employed.
- Other Compensation
- This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including
Health Care Benefits: Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance
To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
- Application Deadline
- Applications will be accepted for at least 3 days from Job Posting Date: 27 October 2026
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.
