DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consist of, but are not limited to, the following:
Understand the processes involved in international shipping from purchase order to delivery of cargo at ultimate destination
Assist GF personnel and other third parties with inquiries and problem resolution
Generate, file, and maintain up-to-date and accurate customer records, reports, shipment documentation, etc.
Provide tracking and tracing services for customer shipments
Provide support and backup for the delivery and turnovers
Perform load-audits
Provide reporting and documentation collection support to global forwarding personnel and ensure customer data integrity
Ensure adherence to customer SOPs, government agency regulations, and C.H. Robinson company standards
Other duties or responsibilities as assigned according to the team and/or country specific requirements
QUALIFICATIONS
Required
High school diploma or GED
Site Specific: Fluent in Spanish and English (written and verbal)
Preferred
Minimum 2 years of previous working experience
Proficient in Microsoft Office Suite of programs
Ability to work in a fast-paced and deadline-driven office environment
Excellent verbal & written communication skills and phone etiquette
Ability to multi-task, prioritize, and manage time effectively
Attention to detail and accuracy
Values a diverse and inclusive work environment
Protect Yourself from Fraud: At C.H. Robinson, we prioritize candidate safety. You will never be asked to pay fees or share your personal financial details during our recruitment process.
Your Health, Wealth, and Self
Your total well-being is the foundation of our business. As you achieve, we succeed. We invest in your professional growth and development, and our benefits support your financial, family and personal goals. Because we care about you, we offer the following competitive benefits:
Private Medical Insurance
Life Insurance
Funeral Insurance
Paid Time Off to Volunteer in Your Community
Equal Opportunity
C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Commitment to an Inclusive Workplace
We invite all qualified candidates to apply, including individuals with disabilities. The Company ensures an inclusive and accessible hiring process.
Reasonable Accommodations
If you require any accommodations during the hiring process, please indicate this during the screening process.
