Monitor and evaluate forwarder and customs broker performance against established KPIs and service standards.
Manage logistics-related insurance claims, including documentation, investigation, and follow-up until closure.
Collaborate with internal and external stakeholders to resolve operational issues and support continuous improvement initiatives.
Support logistics reporting, cost monitoring, and budget tracking activities.
Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related field
Minimum 2-3 years of experience in freight forwarding, import/export operations, logistics coordination, or supply chain management.
Understanding of import and export processes, freight management, and customs clearance requirements.
Familiarity with ASEAN trade regulations, Incoterms, and Malaysian customs requirements is preferred.
Knowledge of freight documentation, including Bill of Lading (BL), Air Waybill (AWB), Commercial Invoice (CI), Packing List (PL), and Certificate of Origin (COO)
Experience with Warehouse Management Systems (WMS), Transportation Management Systems (TMS), or logistics ERP platforms is an advantage.
Strong analytical and problem-solving skills with the ability to interpret logistics costs, KPIs, and operational data.
Excellent coordination, stakeholder management, and communication skills.
Strong organizational skills with the ability to manage multiple priorities and deadlines
Your future job location offers you
Flexible working environment
Flexible benefits allowances
Employee discounts on Bosch products
Associate Development programs @ BOSCH
A working environment that promotes diversity and inclusivity
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