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Teamwork: We collaborate to develop innovative solutions for our community.
Position Summary
Under the guidance of the Associate Vice President, or their designee, the campus director plays a pivotal role in supporting the campus's recruitment and admissions initiatives. This role also leads the student services functions to enhance the overall candidate experience, bolster student retention, and drive graduation success. Key responsibilities encompass Recruitment, Admissions, Student Advising, Campus Operations, Accessibility Services, International Student Advising, Tutoring, Military/Veterans Affairs, Orientation, Commencement & Community Activities, and resolving student issues.
The Campus Director will oversee daily operations and serve as the primary decision-maker for local management and overseeing campus activities. This position may also supervise onsite IT, facilities and other support roles and shares a reporting relationship with other campus staff, including those in Admissions and Financial Aid, within a matrix environment.
Salary Range: $76,000 - $80,000 annualized exempt position.
Benefits Plans Include: Medical/Prescription, Dental, Vision, Health Care & Dependent Care Flexible Spending Accounts, Voluntary Life and AD&D, Voluntary Benefit Plans: Accident, Critical Illness, or Hospital Indemnity Insurance, Legal Plan, Transportation Spending Account, Employee Tuition Waiver.
Minimum Qualifications
Education: Master’s degree in Education, Counseling, Management, or a related field, or an equivalent combination of education and professional experience.
Experience: Five (5) years of progressively responsible higher education or closely related professional experience, preferably in graduate or professional education. Supervision experience of professional staff required. Demonstrated success in leading teams of diverse employees as well as experience with enlivening and fostering a climate that values and embraces all forms of human diversity.
Certifications, Licenses, etc.: None.
Skills
Proficient computer skills with Microsoft Office applications (especially Word & Excel), CARS, CX integrated database or equivalent databases.
Supervision skills needed as well as advanced advising skills, effective organization and written and oral communication skills, substantial teaching and advising skills.
Demonstrated ability to communicate effectively (both in writing and verbally) with a diverse student, faculty and community is essential
Sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and diverse backgrounds.
The position requires multi-tasking abilities, exceptional interpersonal/cross-cultural communication skills,
A high degree of multicultural and international competency,
The ability to organize and plan work, and the ability to complete tasks with accuracy and meet deadlines.
Proven ability to work effectively as a team player.
Highly motivated, focused and results oriented.
Ability to exercise discretion and tact in all interpersonal contacts, and to maintain confidentiality at all times.
Ability to manage multiple tasks according to required deadlines and maintain composure under high stress conditions.
Ability to be optimistic, positive and supportive in all interactions with others.
High level of accuracy and attention to detail.
Duties & Responsibilities
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
The Campus Director is responsible for the operational effectiveness, growth and successful day-to-day operation of the assigned campus, provides leadership, oversight, and management for IT and facilities.
Provide leadership, oversight and management for developing programs and services which support the University’s vision of the recruitment, enrollment, retention, and graduation of students.
Help to facilitate seamless integration of the student experience from the point of admission through transfer assessment and registration, course enrollment, and course/degree completion.
Serves as the key person for the delivery of academic and student support services including student Advising, Accessibility Services, International Student Advising, Tutoring Military/Veterans Affairs, Orientation, Commencement, and student issue resolution.
Serves as the Student Advisor for students enrolled at the Campus and uses independent judgement to monitor students’ academic success through ongoing outreach, advising meetings, and daily monitoring of attendance list, non- financially cleared (NFC) list, and non-registered list. Assist students with registration, study plans, degree audits, transfer evaluation, advancement to candidacy, tuition payments, and financial aid resources.
Develop, implement, and monitor a proactive advising and appreciative advising model to support student success.
In partnership with the campus community, implement and execute the Net Promoter Score action plan to improve student success (i.e., retention, persistence, and graduation rates) and enhance student satisfaction.
Problem solving student issues and concerns. May serve as the student services liaison to SERC (Student Evaluation and Review Committee). Responsible for the implementation of student conduct procedures.
Lead and facilitate a customer-centered environment that is responsive and provides high-quality, timely services to students; Assist program directors and faculty in the ongoing improvement of program related operating processes, procedures, and protocols, to operationalize and maintain academic standards.
Ensure Human Resources policies and procedures are upheld to assure compliance with the federal and state regulations, university policies, and collective bargaining agreements.
Perform other related tasks, duties and responsibilities as required, assigned or directed.
Supervisory Responsibility
Direct Reports: Advisor(s), IT/Facilities Coordinator, Campus Resource Coordinator, Security, Student Assistants and other campus support roles.
Indirect Reports: The following campus positions report to the Campus Director, Student Advisor in a matrix relationship with the functional leadership of the University: Admissions and Financial Aid. Consults with and provides support to library staff.
Contact Responsibility
Internal: Interacts with supervisor to receive direction and instructions and/or review of work results. This position with work closely with colleagues in multiple departments including Academic Deans, campus-based Program Directors, Associate Provosts, Human Resources and IT Departments as well as other University Campus Managers/Directors to support both students and colleagues in achieving student success and Department goals. Consults with and provides support to library staff.
External: Interacts with other academic institutions and members of the local community.
Primary Work Location, Hours & Travel Requirements
Office Location: LA Campus - 1000 S Fremont Ave Building A7, Alhambra, CA 91803
Work Hours: Standard office hours, with required evening and weekend hours to support events and campus operations.
Travel: Occasional travel to support events and campus needs.
Background Check Requirements
Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current University employees who apply for the position.
Additional Information
Anti-Discrimination Policy: Alliant University prohibits unlawful discrimination, harassment or retaliation in its educational programs, services and activities, and in employment practices, including but not limited to internal promotions, training, opportunities for advancement, terminations, relationships with outside vendors, use of contractors and consultants, and in its admission or access thereto, on the basis of race, ethnicity, national origin or descent, color, creed, religion, sex, age, marital status, disability (including physical, disease, psychiatric or psychological disability), medical condition, pregnancy, veteran status, sexual orientation, gender identification or expression, hair style or texture associated with race, or any other characteristics protected by applicable law.
Alliant University is an Equal Opportunity Employer, committed to ensuring a high quality of education through the diversity of the University community and the curriculum. Women, people of color, people with disabilities and people from other underrepresented groups are encouraged to apply, as we actively seek to increase diversity at all levels. The University will conduct its programs, services and activities consistent with applicable federal, state and local laws, regulations and orders.
Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
Applicants with disabilities and applicants who require assistance completing an application may contact Office of People & Culture (Human Resources) at peopleandculture@alliant.edu or 858-635-4509.
The California Consumer Privacy Act (CCPA) requires that we provide you with this Notice at Collection for California Employees and Applicants. This notice is about the collection and use of your personal information. We encourage you to read this notice carefully.
Governing legislation: Titles VI and VII of the Civil Rights Act of 1964, the Civil Rights Act of 1991, Title IX of the Education Amendments Act of 1972, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, the Age Discrimination Act of 1975, the regulations implementing these statutes, and applicable federal and California law.
Alliant University is a smoke and tobacco free environment.
Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company’s Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
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