Your Impact
Develop and execute system build plans accounting for software architecture, information security, and hardware deployment.
Work closely with customers to understand their operational needs, provide system training and configuration to meet their needs.
Perform system and acceptance testing with customers.
Develop scripts and other middleware solutions to integrate into third-party systems.
Troubleshoot complex problems and collaborate with technical experts in various domains.
Lead workshops with customers.
Travel to customer sites and work directly with customers to successfully deliver, test, and integrate systems.
What You'll Need
Bachelor’s degree in applications engineering, software engineering, or computer engineering or related field.
4+ years of application engineering work experience.
Ability to travel up to 20%.
Work from the Medina office in a hybrid schedule (4/1)
Technical knowledge/experience
Solid understanding of general computer operations including file systems, file navigation, system settings.
Familiarity with multiple operating systems (Windows, Linux, etc.).
Basic understanding of remote system access.
Comfortable working with configuration files and navigating servers.
Ability to collect and analyze data to identify software defects.
Ability to distinguish between configuration issues and development bugs and submit highly detailed defects to the development team.
Attention to detail: ability to accurately update and sync configuration across a large number of servers.
Problem solving skills
Ability to independently troubleshoot and resolve technical issues without step-by-step guidance.
Ability to translate complex technical problems into clear, customer-friendly explanations.
Capable of identifying root causes and communicating solutions without overwhelming the customer and/or leadership with unnecessary technical detail.
Ability to translate customer requirements into configuration.
Preferred qualifications
Knowledge of SQL Server, MongoDB.
Understanding of, or experience with, an OMS or ADMS.
Work Authorization
AspenTech will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
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This role is a valuable part of our Digital Grid Management team at AspenTech. Learn more about the team here:
Together We Build the Utility of the Future | Digital Grid Management | AspenTech
The salary range for this role is $104,400.00 - $130,500.00. This range represents what we in good faith believe is the range possible for base compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range based on several factors. This range may be modified in the future. This role is also eligible for bonus or variable incentive pay. Additionally, we offer a comprehensive benefits package including paid time off, charitable giveback day, medical/dental/vision insurance, and retirement benefits to eligible employees.
