Serve as a senior technical authority for key customers, leading deep technical engagements to understand Fab environments, process nodes (Logic, DRAM, NAND), technology roadmaps, manufacturing objectives, and critical KPIs.
Own the definition and prioritization of customer High Value Problems (HVPs), translating complex technical challenges into actionable strategies aligned with customer business and manufacturing goals.
Act as a trusted technical advisor to customer engineering leadership, influencing decision‑making through data‑driven insights and long‑term technology alignment.
2. Advanced Data Analytics & Performance Optimization
Lead advanced, data‑driven analysis of equipment and process performance versus customer specifications, including CD, profile, defectivity, yield, process capability (Cpk), matching, output, and Cost of Ownership (CoO).
Drive sustained CSA value creation by delivering measurable improvements in yield, variability, CoO, and productivity, while identifying and influencing CSA renewal, upsell, and penetration strategies.
3. Complex Problem Solving & Continuous Improvement Leadership
Own resolution of highly complex, cross‑disciplinary tool and process issues using advanced analytics, deep equipment and process expertise, and structured problem‑solving methodologies.
Lead high‑impact Continuous Improvement Projects (CIPs), ensuring sustainable implementation, knowledge capture, and replication across customers and platforms where applicable.
Influence internal roadmap decisions by translating field learning and customer feedback into actionable recommendations for product, process, and service enhancements.
4. Technology Adoption & Executive‑Level Value Communication
Drive customer adoption of new service technologies and offerings by establishing clear technical and economic value propositions supported by demo results, evaluations, and customer‑specific data.
Deliver technical presentations to customer stakeholders, clearly articulating technology differentiation, competitive positioning, and quantifiable business impact (e.g., yield improvement, CoO reduction, productivity gains).
5. Cross‑Functional Influence & Organizational Enablement
Lead and influence cross‑functional teams across Sales, Field Service, Hardware, Process Development, and R&D without direct authority to ensure alignment and execution of customer solutions.
Serve as a subject‑matter expert and escalation point for complex customer engagements, setting technical direction and best practices for the broader organization.
6. Talent Development & Knowledge Leadership
Mentor and develop junior and senior engineers, providing technical guidance, coaching, and structured knowledge transfer.
Establish and drive best practices for documentation, technical reviews, and lessons‑learned to elevate organizational capability and consistency.
Qualifications & Technical Expertise
Demonstrated system‑level integration knowledge across semiconductor process modules.
Acknowledged deep expert‑level in one or more EPI/DDP process areas
Proven ability to operate independently in ambiguous, high‑impact customer environments and to influence outcomes at both technical and leadership levels.
Additional Information
Time Type
Full time
Employee Type
Assignee / Regular
Travel
Yes, 25% of the Time
Relocation Eligible
No
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
