Supports the development teams in automating build, test, and deployment processes, enabling continuous integration and continuous delivery in the Salesforce/Veeva ecosystem
Provides ongoing support and troubleshooting for post-release issues, ensuring timely resolution of any problems that arise
Maintain and optimize existing configurations and customizations by limiting/eliminating tech debt to streamline the system
Partner with Development Teams to ensure agile software delivery and DevOps practices are applied to move most effectively within our CI/CD pipeline
Research Veeva/Salesforce capabilities as needed to suit business requirements, and provide gap analysis
Work closely with other developers in the team including Product Owner, Business Analyst, Salesforce Admins, QA analyst and Scrum Master, cross functional teams
Develop innovative solution using generative AI technologies
Conduct code reviews to ensure code quality and adherence to best practices
Create and maintain documentation on software architecture, design, deployment, disaster recovery, and operations
Design, develop, and implement applications and modules, including custom reports, interfaces, and enhancements
Analyze and understand the functional and technical requirements of applications, solutions and systems and translate them into software architecture and design specifications
Develop and execute unit tests, integration tests, and other testing strategies to ensure the quality of the software
Identify and resolve software bugs and performance issues
Maintain detailed documentation of software designs, code, and development processes
Provide Production Support for CRM to ensure efficient service to system users
Basic Qualifications and Experience
Master’s degree and 3 to 6 years of Computer Science, IT or related field experience OR
Bachelor’s degree and 5 to 8 years of Computer Science, IT or related field experience OR
Diploma and 7 to 10 years of Computer Science, IT or related field experience
Functional Skills
Must-Have Skills
4+ years of experience as a Salesforce CRM Developer
In-depth knowledge of Salesforce development including experience working with MuleSoft or Databricks integrations
Hands-on experience with the Salesforce security model, including OWD, sharing rules, profiles, and permissions.
Experience with version control systems like Git
Good-to-Have Skills
Experience working with Veeva CRM and large CRM Migration experience
Proficient in Apex, JavaScript, and other programming languages.
Proven experience developing and managing Salesforce CI/CD pipelines using SFDX, ANT, or packaged solutions like Copado.
Strong understanding of CI/CD concepts, integration methodologies, and relevant technologies.
Experience integrating off-platform solutions (e.g., testing platforms, code scanning) with CI/CD pipelines.
Professional Certifications
Salesforce Developer 2 (required)
Salesforce Development Lifecycle Designer
Salesforce Platform Builder
Veeva CRM Systems Administrator
Copado Fundamentals I/II (Admin / Developer)
Soft Skills
Excellent critical-thinking and problem-solving skills
Strong communication and collaboration skills
Demonstrated awareness of how to function in a team setting
Demonstrated presentation skills
EQUAL OPPORTUNITY STATEMENT
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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