Troubleshoot complex production issues, support incident resolution, and perform root cause analysis to enhance service stability.
Work closely with security and engineering teams to implement IAM, encryption, governance, and compliance controls with a security-first mindset.
Contribute to cloud modernisation and continuous improvement initiatives by applying operations/engineering best practices, automation, and technical problem-solving.
Support AWS FinOps activities, including cost optimisation, resource utilisation reviews, budgeting inputs, forecasting support, and cloud spend visibility.
Ensure cloud platforms comply with enterprise standards for security, risk controls, reliability, and operational excellence.
Basic Qualifications
Master’s degree and 6 to 8 years of experience in cloud operations, with at least 3 years of hands-on technical ownership in AWS cloud engineering OR
Bachelor’s degree and 8 to 10 years of experience in cloud operations, with at least 4 years of hands-on technical ownership in AWS cloud engineering OR
Diploma and 10 to 12 years of experience in cloud operations, with at least 5 years of hands-on technical ownership in AWS cloud engineering OR
Deep expertise in AWS services (EC2, S3, SCPs, RDS, Lambda, Control Tower, Landing Zone, R53, EKS, IAM, VPC, etc.).
Expertise in implementing solution for cloud operations work leveraging AI, Agents, Workflows etc..
Strong knowledge of Infrastructure as Code (IaC) and automation frameworks.
Experience in SRE principles including observability, MTTR, SLIs/SLOs, and incident response.
Solid understanding of CI/CD pipelines and cloud-native application deployment.
Preferred Qualifications
Proven experience in building and operating large-scale AWS platforms, with expertise in AI and agent-based solutions leveraging Amazon Bedrock, Agent Core, and modern cloud automation frameworks.
Strong experience implementing enterprise cloud solutions, with hands-on expertise in cloud security, compliance controls, risk controls, and operational excellence frameworks.
Proven expertise in building automation, monitoring, observability, and AIOps solutions within AWS environments to drive platform reliability, reduce operational toil, and accelerate engineering delivery.
Strong understanding of AWS FinOps principles and cloud financial optimisation practices, including cost analysis, budgeting inputs, forecasting support, chargeback/show back models, and cloud spend visibility.
Strong experience supporting and operating enterprise-scale AWS and GCP environments, with deep technical expertise in AWS cloud services, architecture, security, automation, and operational best practices.
Professional Certifications
AWS Certified Solutions Architect (preferred)
Soft Skills
Critical thinking and technical analysis
Strong technical judgement and problem-solving abilities
Excellence in cross functional collaboration
Outstanding communication skills
Ability to support incident response and high-priority technical issue resolution
Clear technical communication and stakeholder collaboration skills
Shift Information: This is an onsite position requiring flexibility to support a global operating model. The successful candidate must be willing to work outside standard business hours, including evenings, weekends, and on-call shifts, as required to support 24x7 cloud operations and critical business priorities.
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