Work Hours: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required. Potential Shifts (subject to change based on business requirements): Second Shift: 2:00pm – 10:00pm IST; Third Shift: 10:00 pm – 7:00 am IST.
Roles & Responsibilities
Monitor, solve, and resolve issues related to case intake and case processing across ELN and IDA systems.
Work closely with internal teams, external vendors, and business partners to address dependencies and resolve bottlenecks for critical issues
Contribute to the development and execution of test plans and scenarios to ensure robust testing strategies
Support regression & functional testing activities to verify the changes do not negatively impact existing system functionality
Analyze and understand the functional & technical requirements of applications, solutions and systems, translate them into software architecture and design specifications.
Basic Qualifications and Experience
Master’s or Bachelor’s degree and 2 years of Information Systems experience or related field OR
Functional Skills
Strong knowledge of Software Design and Development information systems and network technologies.
Extensive expertise in SDLC, including requirements, design, testing, data analysis, creating and managing change controls.
Proficiency in programming languages such as .Net, Python, JavaScript etc.
Thorough understanding of software development methodologies, including Agile and Scrum.
Experience with version control systems such as Git.
Good-to-Have Skills
Experience working in the Pharma and Biotech Industry
Familiarity with developing software in a GxP regulated environment
Familiarity with relational databases (such as MySQL, SQL server, PostgreSQL etc.)
Proficiency in programming languages such as Python, JavaScript or other programming languages
Experience with API integrations such as MuleSoft.
Hands-on experience on reporting tools such as Tableau, Spotfire & Power BI.
Soft Skills
Outstanding written and verbal communication skills, and ability to translate technical concepts for non-technical audiences.
Excellent analytical and troubleshooting skills.
Strong verbal and written communication skills.
Ability to work effectively with global, virtual teams.
Team-oriented, with a focus on achieving team goals.
Strong presentation and public speaking skills.
EQUAL OPPORTUNITY STATEMENT
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
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