Retail Managers focus on and act at the intersection of customers, vendors, and functional teams:
CUSTOMERS: They rely on specialized teams for customer and category information and insights, and works with and influences other teams to get the category-specific customer needs addressed. The Retail Manager is responsible to hold category-specific knowledge about customers and their needs, emerging product trends and the market segment evolution, and new business opportunities.
VENDORS: RM are the ultimate owners of the vendor relationship, with a direct focus on the top vendors that drive the vast majority of sales. They are directly responsible for auditing and escalating performance, improving overall terms and cost structures of the relationship by means of negotiation, and for developing long term partnerships with new and existing vendors to drive topline and selection fueling category growth.
CENTRAL AND FUNCTIONAL TEAMS: As a business owner, the RM represents customer and business needs in interaction with central teams, projects and initiatives.The Retail Manager drives central teams for the evolution of customer-facing and internal systems to improve the customer experience from the category perspective. At the same time, they implements centrally driven initiatives within the category to drive CX or cost improvements, even more important prioritize based on impact and potential tradeoffs, and if need be pushing back on selected initiatives.
A day in the life
Retail Managers are owners of the Retail business. Either for subcategories or subgroup of vendors they own the respective business end-to-end including the entire P&L, from topline down to free cash flow. They manage inputs by driving selection, securing great prices and increasing convenience/speed to accelerate Amazon’s flywheel. While they focus their activities on our most strategically relevant vendors and holdouts, they audit and escalate the performance of lower tiered vendors.
Experience with financial analysis and P&L ownership
Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain
Experience in account management, project/program management, or buying
Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
Experience in Business English skills, both verbal and written
Experience using the Microsoft Office Suite, in particular Excel
Bachelor's degree
retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
Experience managing large data sets and utilizing to drive performance and process improvements
Experience in vendor negotiations, pricing and promotion, inventory management, and product development
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