To be successful in this role you will need to be a self-directed innovator accustomed to working in new territory; a communicator able to influence and motivate teams to action; and a problem solver who can drive immediate resolutions. Ability and mindset to work in a global team are important for this role.
Key job responsibilities
Own and manage the technical relationship of multiple partners across multiple geographic locations and journey of the customer
Identify and drive improvements in Amazon products on behalf of assigned partners and acts as a primary stakeholder in helping to provide requirements and use-cases to Amazon product teams
Partner with the sales team to design solutions for customers and drive Fuse products.
Participate in deep architectural discussions to ensure customer success
Provide technical consultation to strategic enterprise customers. This includes API integrations, as well as the design, creation, and deployment of Fuse products
Dive deep into Fuse solution and its differentiators with customers and partners. Be ready to discuss the latest Fuse products, APIs, cloud architecture and more.
Drive detailed discussions with customer on how Fuse integrates with their existing services; see around corners and advise/influence to ensure a successful integration between Fuse tools and customer’s systems
Work with product and engineering teams to coordinate, scope, and prioritize new feature requests
Drive accountability for the overall timescales and plan for delivery of customer integrations, capabilities and features
Own the technical delivery plan once agreed, including status reporting and ownership of issues
Own all onboarding activities (APIs, Security Roles, test plan and systems)
Basic qualifications
10+ years of enterprise IT application work that includes at least 2 years of hands-on software development or DevOps engineering experience
8+ years of infrastructure architecture, database architecture and networking experience
Bachelor's degree
Experience leading and growing teams of senior technology professionals, ideally in customer facing roles
Knowledge of software development tools and methodologies
Create and capture best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts)
About the team
About the team
The Amazon Fuse team creates convenience for our customers to experience Amazon services wherever they are by acquiring partner distribution for Amazon Subscriptions (e.g., Prime, Prime Video, Amazon Music Unlimited) and mobile applications (e.g., Shopping, Video, Music, Kindle, Photo-Cloud Drive and Audible) around the world.
Bachelor's degree in computer science, engineering, mathematics or equivalent, or experience in a professional field or military
Experience in IT development or implementation/consulting in the software or Internet industries
Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
Experience in design, implementation, or consulting in applications and infrastructures
Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
Knowledge of cloud architecture
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, SEATTLE - 153,600.00 - 207,800.00 USD annually
