You will integrate AI into learning design and delivery, using AI-augmented analysis, design, and development to streamline launch times and focus effort on high-value creative work.
You will build the case for design decisions using learning science and data-driven analysis, and bring stakeholders along through evidence and clear communication.
Key job responsibilities
Design technical training content that builds real capability. Translate complex engineering processes, systems, and procedures into structured learning experiences grounded in learning science and instructional design best practices.
Apply multiple modalities to technical content. Design across formats (eLearning, simulation, hands-on labs, job aids, blended programs) selecting the right approach based on the complexity of the technical content and the context in which it will be applied.
Design for transfer, not just knowledge. Build learning that closes the gap between knowing and doing, ensuring technicians and engineers can apply what they learn in real operational conditions where safety is non-negotiable.
Partner with SMEs to ensure technical accuracy and relevance. Build strong working relationships with engineers and technical leaders to ensure content reflects current systems, standards, and operational realities.
Build scalable, maintainable content architectures. Design content structures, templates, and standards that allow technical training to scale across regions, site types, and operating models without losing accuracy or effectiveness.
Integrate AI into the design and development process. Use AI-augmented tools to accelerate content development, streamline review cycles, and focus effort on the design decisions that require human judgment.
Bachelor's degree or equivalent in Instructional Design, Educational Technology, Technical Training, Design, or a related field
Experience in a training role, including technical training
Experience in training, performance management and coaching/mentoring
Experience developing or delivering training programs across multiple sites or regions
Master's degree or equivalent in Education, Instructional Design, or a related field
Project Management Professional (PMP) or equivalent certification
Experience with graphic training systems, multimedia content creation, and Learning Management Systems (LMS) administration
Experience leading training strategy initiatives across large-scale operations and working cross-functionally at senior levels
Experience mentoring trainers, using data analytics for training effectiveness measurement, and leading change management initiatives
Experience with predictive and preventative maintenance, repair, troubleshooting, and diagnostics on material handling equipment (MHE) and automated conveyor systems
Experience implementing and enforcing safety standards within warehouse and maintenance environments
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