Key job responsibilities
Key job responsibilities
リージョン内複数拠点の立ち上げ・改修・ライフサイクルUGのITインフラを推進。
ネットワーク機器・OTの設置・設定・検証を現地実施。
他リージョン展開可能な仕組み（ランブック・自動化・テンプレート）を構築。
ベンダー管理（品質・スケジュール・安全確保）。
オペレーション・建設・ファシリティ・ITチームと連携。
SOPなしでIT問題を解決、根本原因特定・エスカレーション。
プロジェクトドキュメント（進捗・完成図書・レッスンラーンド）管理。
スクリプトで自動化構築、手作業削減・一貫性向上。
後輩エンジニア育成、昇格フィードバック提供。
Deliver IT infrastructure for site launches, retrofits, and lifecycle upgrades across regional locations.
Install, configure, and validate network equipment, workstations, and OT on-site.
Create scalable deployment mechanisms (runbooks, automation, templates) adoptable across regions.
Manage vendors ensuring quality, schedule, and safety compliance.
Coordinate with Operations, Construction, Facilities, and partner IT teams.
Troubleshoot difficult IT problems without SOPs; identify root causes and resolve or escalate.
Own project documentation: progress reports, as-builts, lessons learned.
Build automation using scripting to reduce manual effort and increase consistency.
Mentor junior engineers; provide peer feedback for promotions.
A day in the life
現場での一日：ベンダー調整、機器コミッショニング、ケーブリング検証、技術ブロッカー解消。朝は建設・オペレーションとの朝会。午後はトラッカー更新、エンジニア育成、レッスンラーンド記録。オフィス勤務日はデプロイ計画、メカニズム構築、リージョンチームとリモート連携。ステークホルダー：オペレーション、建設、ファシリティ、フィールドIT。顧客：Day1から信頼性あるITを必要とする拠点チーム。
A typical day on-site: coordinating vendors, commissioning equipment, validating cabling, and resolving technical blockers. Mornings start with standups alongside Construction and Operations. Afternoons involve updating trackers, mentoring engineers, and documenting lessons learned. On office days, you plan upcoming deployments, build scalable mechanisms, and align with regional peers remotely. Stakeholders: Operations, Construction, Facilities, Field IT. Customers: site teams needing reliable IT from Day 1.
About the team
OTSデプロイメントチームはAmazonの物流ネットワーク向けITインフラを提供。建設・ファシリティ・フィールドITと連携。オーナーシップ、Bias for Action、仕組み化を重視。現場作業の日もあればオフィスでリージョンチームと計画する日もあります。
Team delivers IT infrastructure for Amazon's fulfilment network — site launches, lifecycle upgrades, and retrofits. We partner with construction, facilities, and field IT at the intersection of technology and operations. Our culture values ownership, bias for action, and mechanism-building: we create scalable processes that make every deployment faster. Some days are on-site; others in-office planning with regional peers.
4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
3+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
4+ years of technical support experience
4+ years of corporate setting Windows, Mac or Linux Operating systems support experience
Bachelor's degree in IT, computer science or equivalent
Speak, write, and read fluently in Japanese at a business level or above (N3+)
3+ years of supporting a windows server environment experience
Experience supporting video conference and teleconference equipment
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