Key job responsibilities
Primary responsibilities and SME fields include, but are not limited to:
Operations and Maintenance
Ownership of all Data Center changes/events/incidents/problems from beginning to end as well as overseeing the completion of investigation, root cause analysis and follow-up resolution actions.
Responsible for ensuring maintenance/ repairs of a Data Center (Electrical/Mechanical/Fire Suppression Systems) are planned and executed to the best interest of the business.
Responsible for Asset and Inventory management.
Develop and maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation.
Ensure standardization and consistency with best-in-class operating practices. (Technical Writing Skills and Automation)
Develop and deliver the regular engineering reports and ensure adherence to contracted deliverables including SLA’s and KPI’s.
Providing hands on facility support where required (e.g. installation of new equipment, decommissioning of equipment, replacement of faulty equipment, internal audits…etc.)
Oversee technical compliance auditing and the effective and timely close out of corrective action plans.
Incident and Emergency Response
o Managing information flow during incidents while providing regular updates to management.
o Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management.
About the team
You'll be working with highly technical Data Center teams including cross-functional ones looking after various aspects of a data center, in order to maintain 100% uptime for the customers.
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
2+ years of relevant work experience
Experience in relevant work
Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
4+ years of data center engineering experience
Experience in data center engineering
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
