5/ Drive operational excellence across safety, security, availability, and cost
6/ Develop into a subject matter expert for your facility
What You'll Need
1/ Experience in critical facilities management
2/ Strong technical understanding of data center systems
3/ Results-driven mindset with a focus on continuous improvement
Why It Matters: You're not just maintaining a building — you're ensuring the reliability of infrastructure that millions of AWS customers depend on every day.
Key job responsibilities
The Data Center Engineering Operation Engineer is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating within contract parameters within facilities. Often this will be including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting.
Act as the site primary point of contact for internal and external stakeholders involving communication and relationship management.
Meet daily hours of operations, on call requirements and response during rotations.
Manage minor and major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA’s as required.
Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance.
Generate change management requests & incident management tickets for DCEO activities.
Work with DCO managers (IT), Networking, Logistics, Safety, Security and other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
Establish documentation relevant to technical support of business & facility operations.
Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
Assist in recruiting efforts.
Support operating partners in the resolution of any infrastructure engineering issues
A day in the life
In day today scale, you will be involved in
Troubleshoot facility and rack-level events within internal Service Level Agreements (SLA).
Perform rack installs, rack decommissioning, and facility MEP management.
Provide operational readings and key performance indicators to make sure uptime is maintained
Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
Experience in vendor management
Diploma in electrical/Mechanical engineering with Min 8 years experience
4+ years of data center engineering experience
Knowledge of electrical systems in critical Data Center operations that include but are not limited to utility substation feeds, transformers, switchgear, VFI Class UPS, DRUPS, PDUs, ATS, STS, SLA/VRLA batteries and associated systems, diesel/gas turbine generators and related fuel systems, Surge Suppression, Active Harmonic Filtering, battery monitoring systems, branch circuit monitoring systems or SCADA systems
Knowledge of mission critical systems (data centers, hospitals, power plants, military facilities, etc.)
Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
