Key job responsibilities
As Data Centre Operations Engineer, you will be the primary point of contact for internal customers. There is never a dull moment as each day presents itself with different challenges. Some of the key responsibilities you will undertake are:
You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis.
You will maintain a high level of system reliability and availability.
You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
You will share knowledge and help train less technical staff on the best practices related to all service owner issues
You will contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews
A day in the life
As a successful Data Center Operations engineer, your day-to-day work will include:
Installation and configurations on Data center Servers and Network systems
Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices
Work within a ticket-based environment and work on systematic problem resolution
Work on rotational shift-based schedule to maintain high system reliability
Collaborate with internal teams and share ideas and contribute in innovative projects to improve DC work environment and overall efficiencies.
This is a physically active role, we are always on the move onsite.
About the team
About AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Bachelor's degree in Information Technology, Computer Science, or a related field
Experience with computer hardware troubleshooting and repair
Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Experience managing work and priorities through a ticketing system
Experience with cabling infrastructure best practices and methodologies
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
null
