You will be exposed to both independent work and team-based collaboration. Prioritization, organizational skills, effective communication, and the ability to react quickly are critical to being successful.
What You Will Do
You will provide our internal teams with infrastructure-related support, resolving tickets related to hardware (motherboards, Random Access Memory, Central Processing Units, Graphics Processing Units, and more) and networking (link-down events, optics replacements, switch replacements, and more).
In addition to hardware and network repair, you will learn how to install equipment, create documentation, innovate solutions, and fix complex problems within the data center environment.
Your day-to-day duties include
Troubleshooting server hardware alongside experienced AWS technicians
Meeting Service Level Agreements (SLAs) against assigned trouble tickets
Shadowing AWS technicians during network troubleshooting to build your diagnostic skills
Replacing media (Solid State Drives and Hard Disk Drives) in accordance with AWS Data Tech guidance
Performing regular server hardware repairs (drives, motherboards, and other components) under the guidance of experienced technicians
Interacting with third-party vendors and contractors working on site
Internship Structure
Amazon internships are full-time (40 hours per week) for 3 consecutive months, starting in summer 2027. This position requires the intern to report to work on site daily. Intern schedules are typically day schedules, Sunday through Thursday.
Please note that a full-time Data Center Technician position could involve day, evening, or weekend shifts and on-call rotations. Candidates should be willing and able to commit to shift work upon transitioning to a full-time position.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed below, we encourage you to apply. If your career is just starting, has not followed a traditional path, or includes alternative experiences, do not let that stop you from applying.
Your Career at Amazon — A Universe of Opportunity
At Amazon, your career is not a straight path. It is a journey you build as you go.
From your first day as an intern, you will own real work that matters. You will diagnose and repair the servers and networks that keep AWS running for millions of customers. Your mentors and teammates will champion your growth, helping you build skills you did not know existed — and you will see your work come to life at massive scale.
Impact. Your work shapes the infrastructure that millions of customers rely on every day. Every server you repair and every network issue you resolve keeps the cloud running.
Action. You will move fast, learn by doing, and solve real problems from day one. Your ideas do not get stuck in approval chains — they get tested, refined, and put into practice.
Curiosity. Every project teaches you something new. You will apply what you learned in the classroom to real challenges and explore different teams, technologies, and career paths within Amazon.
Mentorship and career growth. You will start with structured onboarding and get paired with experienced mentors. Our team is dedicated to supporting new members in an environment that celebrates knowledge sharing. Projects and tasks are assigned in a way that leverages your strengths and helps you further develop your skill set. Your journey here is yours to shape.
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
You will join a diverse team of engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
In pursuit of a Bachelor's degree in a relevant technical field such as Information Technology, Computer Hardware Repair, or similar, graduating in 2027 – before the internship´s end date.
Professional English proficiency, both written and verbal
Ability to work well with others in a team environment, with strong time management skills
Basic knowledge of Linux and networking
Basic knowledge of computer hardware components
Ability to manage work and priorities through a ticketing system and coordination with Manager.
An interest in computer sciences and information technology
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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