Collaborate proactively with stakeholders to achieve sustainable return-to-work outcomes, ensuring liability decisions align with WorkSafe policies and utilizing resources to determine entitlements.
Contribute positively to team goals by working collaboratively, assisting team members, escalating client issues for resolution, and complying with Allianz health and safety policies and procedures.
About you
Experience in a similar case management role within personal injury insurance or interest in psychological and mental health claims
TMF/Insurance for NSW experience highly regarded
Demonstrate enthusiasm and ability to deliver high quality services and positive customer experiences.
Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands.
Ability to recognise, avoid, manage, and escalate conflicts to enable effective and timely resolution in accordance with organisational processes.
Pay high attention to detail by completing tasks with thoroughness and accuracy and has the ability to quickly identify errors or inconsistencies within information.
Exhibit excellent verbal and written communication skills, capable of communicating with clarity, impact, and influence.
A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.
Benefits and perks
Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
For more details about our benefits, visit the Allianz Careers site.
About Allianz Group
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.
Join us. Let’s care for tomorrow. www.allianz.com.au/careers
Important Notice
Allianz will never contact you from an email address that does not end with ‘@allianz.com.au’ or another official Allianz domain. If you receive an email from an address like ’allianz.customerservice@gmail.com’” or ’allianz-support@yahoo.com’, it is not from Allianz and may likely be a scam.
Examples of official Allianz email addresses à john.smith@allianz.com.au | support@allianz.co.uk | jane.smith@allianz.com
If you are unsure about an email, please contact Allianz directly through our official website or customer service number. Your security is our priority.
