Career switch, measured
From Systems Analyst to Customer Success Manager
Yes, it's a close move. Measured across current postings, the two roles have 63% skill overlap. Skills that carry over include Stakeholder management, Sales, Customer success, Problem solving; the main skills to add are Salesforce, CRM, Forecasting, Contract negotiation.
63%
skill overlap
546
open Customer Success Manager postings read
Skills that carry over
Share of each role’s postings that ask for the skill.
SkillSystems AnalystCustomer Success Manager
- Stakeholder management46%58%
- Sales59%71%
- Customer success26%99%
- Problem solving29%28%
- Communication36%34%
- Project management17%20%
- Leadership35%35%
- Product management17%14%
Skills to add
Asked for often in Customer Success Manager postings, rarely in Systems Analyst ones.
SkillSystems AnalystCustomer Success Manager
- Salesforce14%30%
- CRM10%25%
- Forecasting–16%
- Contract negotiation–14%
- Budgeting–9%
- Procurement–8%
Prove it with a free skill badge:Procurement & purchasing,,
Plan your move to Customer Success Manager
The Career Gap Analyzer compares your own resume with Customer Success Manager jobs and lays out the skills to close, free.