Career switch, measured
From Security Guard to Customer Service Representative
Yes, it's a stretch that needs new skills. Measured across current postings, the two roles have 28% skill overlap. Skills that carry over include Customer service, Problem solving, Bilingual Spanish, Scheduling; the main skills to add are Sales, Point of sale, Inventory management.
28%
skill overlap
6,504
open Customer Service Representative postings read
Skills that carry over
Share of each role’s postings that ask for the skill.
SkillSecurity GuardCustomer Service Representative
- Customer service60%93%
- Problem solving49%17%
- Bilingual Spanish6%7%
- Scheduling10%10%
- Hospitality6%7%
- Communication9%17%
- Microsoft Office5%13%
- Leadership26%9%
Skills to add
Asked for often in Customer Service Representative postings, rarely in Security Guard ones.
SkillSecurity GuardCustomer Service Representative
- Sales–22%
- Point of sale–16%
- Inventory management–12%
Prove it with a free skill badge:Inventory management
Plan your move to Customer Service Representative
The Career Gap Analyzer compares your own resume with Customer Service Representative jobs and lays out the skills to close, free.