Receptionist skills employers ask for

The most-asked skills

Share of Receptionist postings that mention each skill.

1. Customer servicedistinctive80%
2. Office administrationdistinctive72%
3. Microsoft Officedistinctive58%
4. Sales53%
5. Marketingdistinctive47%
6. Scheduling21%
7. Patient care15%
8. Communication13%
9. Hospitality13%
10. Medical terminologydistinctive12%
11. Regulatory compliance12%
12. HIPAAdistinctive10%
13. Electronic health recordsdistinctive10%
14. Problem solving7%
15. Data entrydistinctive6%

“Distinctive” means Receptionist postings ask for it at least three times as often as jobs overall.

Where Receptionist skills carry over

Roles whose postings ask for the most similar skills. Overlap counts the skills that define each role most.

• Administrative Assistant80% overlapShared: Office administration, Microsoft Office, Customer service, SchedulingHow to switch
• Office Clerk71% overlapShared: Office administration, Microsoft Office, Customer service, SchedulingHow to switch
• Medical Secretary59% overlapShared: Office administration, Medical terminology, Microsoft Office, Customer serviceHow to switch
• Executive Assistant57% overlapShared: Office administration, Microsoft Office, Scheduling, MarketingHow to switch

Questions

What skills does a Receptionist need?

In 1,888 current Receptionist job postings, the skills asked for most often are Customer service (80%), Office administration (72%), Microsoft Office (58%), Sales (53%), Marketing (47%). Percentages are the share of postings that mention each skill.

What jobs can a Receptionist move into?

Measured by shared skill demand, the closest roles are Administrative Assistant, Office Clerk, Medical Secretary, Executive Assistant. Administrative Assistant shares skills such as Office administration, Microsoft Office, Customer service.