Career switch, measured
From Customer Success Manager to IT Project Manager
Yes, it's a realistic move with some upskilling. Measured across current postings, the two roles have 41% skill overlap. Skills that carry over include Stakeholder management, Project management, Customer success, Leadership; the main skills to add are Budgeting, AWS, Agile, Python.
41%
skill overlap
243
open IT Project Manager postings read
Skills that carry over
Share of each role’s postings that ask for the skill.
SkillCustomer Success ManagerIT Project Manager
- Stakeholder management58%67%
- Project management20%47%
- Customer success99%20%
- Leadership35%55%
- Product management14%12%
- Cybersecurity12%11%
- Sales71%27%
- Process improvement13%20%
Skills to add
Asked for often in IT Project Manager postings, rarely in Customer Success Manager ones.
SkillCustomer Success ManagerIT Project Manager
- Budgeting9%31%
- AWS6%30%
- Agile5%23%
- Python–20%
- SQL–19%
- Supply chain5%18%
- Databricks–16%
- Risk management6%15%
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Plan your move to IT Project Manager
The Career Gap Analyzer compares your own resume with IT Project Manager jobs and lays out the skills to close, free.