Career switch, measured
From Concierge to Customer Service Representative
Yes, it's a close move. Measured across current postings, the two roles have 63% skill overlap. Skills that carry over include Customer service, Microsoft Office, Problem solving, Office administration; the main skills to add are Point of sale.
63%
skill overlap
6,504
open Customer Service Representative postings read
Skills that carry over
Share of each role’s postings that ask for the skill.
SkillConciergeCustomer Service Representative
- Customer service80%93%
- Microsoft Office36%13%
- Problem solving14%17%
- Office administration15%7%
- Communication22%17%
- Sales15%22%
- Hospitality62%7%
- Inventory management8%12%
Skills to add
Asked for often in Customer Service Representative postings, rarely in Concierge ones.
SkillConciergeCustomer Service Representative
- Point of sale6%16%
Prove it with a free skill badge:Inventory management
Plan your move to Customer Service Representative
The Career Gap Analyzer compares your own resume with Customer Service Representative jobs and lays out the skills to close, free.