Coordinate team transitions and employee lifecycle changes: You will serve as the frontline resource for managers navigating team updates and location shifts, supporting People Partners on organizational realignments and partnering with People Operations to execute reporting changes, off-boarding, and terminations with empathy, precision, and compliance.
Power cyclical talent programs in tandem with People Partners: You will deliver operational execution for performance reviews, promotion cycles, calibrations, and engagement surveys, drive and scale efficiences, lifting the administrative load so People Partners can stay dedicated to business-critical strategy.
Optimize processes and scale operational excellence: You will identify administrative bottlenecks and adopt AI-powered tools and intelligent workflows to streamline documentation and triage, scaling our people operations efficiently while fostering high trust and transparency across Zoox. Qualifications: At least 4 years of experience in HR Operations, People Experience, or an HR Generalist/Coordinator role supporting a fast-paced workforce.
Hands-on operational experience with Workday (or a comparable enterprise HRIS), specifically executing employee lifecycle transactions including job changes, supervisory org updates, location transfers, and off-boarding.
Demonstrated experience managing employee intake and triage across multiple channels (ticketing systems, Slack, email, in-person), with proven judgment in routing complex or sensitive cases to specialized COEs (e.g., Employee Relations, Legal, Payroll, Benefits).
Foundational knowledge of California and federal employment standards (e.g., California final pay rules, wage-and-hour guidelines, and statutory leave basics) combined with a verified track record of handling sensitive, confidential personnel records.
- Experience supporting cyclical talent programs, including coordinating and executing performance reviews, promotion/calibration cycles, or engagement surveys.
- Bonus Qualifications:
- Experience with ServiceNow (or other modern HR service delivery platforms like Jira Service Management or Zendesk HR), particularly during ticketing rollouts or queue optimizations.
Familiarity with generative AI tools and workflow automation applied practically to draft communications, optimize internal SOPs, or streamline daily operational tasks.
Prior HR experience in the autonomous vehicle, robotics, hardware, or fast-scaling tech sectors, navigating a blended workforce of technical, corporate, and operational teams.
