Understand and utilize the laboratory information system (LIS) including for accessioning, requisition maintenance, test ordering and batch reporting.
Capable of performing all reporting of results and manager review in LIS.
Handle problem samples and Salesforce tickets, resolving customer complaints, and referrals for medical consults.
Complete antimicrobial susceptibility testing (AST) set-ups and AST result reporting on all laboratory AST platforms.
Perform work in accordance with Select Agent Safety Protocols, Select Agent identification and Select Agent reporting requirements.
Engage with Medical to resolve customer issues utilizing Salesforce as needed.
Engage with Medical Leadership to improve microbiology processes, performance and to resolve customer service issues.
Maintain all laboratory instruments including maintenance and troubleshooting.
Perform literature reviews to stay current in microbiology topics including antimicrobial drug resistance, updates to CLSI guidelines, emerging infectious diseases, and updates to specific culture techniques.
Understand and ensure team compliance to all EH&S biosafety requirements of the lab.
Maintain and oversee inventory and ordering of laboratory reagents and consumables.
Education/Experience
BA/BS in Biology, Microbiology, Molecular Biology or a related science field with 3+ years of experience
Associate’s degree or Certified Veterinary Technicians with equivalent Microbiology experience (7+ years) considered in lieu of Bachelor’s degree
Parasitology knowledge/experience a plus
Technical Skills Required
Proficiency in Microsoft Platforms (Teams, Outlook, Word etc.)
Strong attention to detail and organizational skills.
Verbal and written communication skills.
Ability to work in a team environment and collaborate with colleagues.
Ability to work independently and follow instructions accurately.
Advanced in all microbiology culture/molecular techniques including staining techniques, biochemical testing, media requirements, and standard operating procedures for all tests offered.
Advanced understanding of culture/PCR assay interpretation guidelines for reporting.
Knowledge of Federal/State reportable organisms.
Quality Control planning
Physical Position Requirements
Ability to lift up to 50 pounds
Ability to bend, kneel, stoop, crouch
Ability to sit or stand for extended periods
Ability to wear PPE for extended periods of time
Full time
Regular
Colleague
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