Database Specifications
Approve database specifications, ensuring all agreed standards and protocols are followed and data integrity is preserved.
Business Requirements Identification
Elicit complex business requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to express the requirements in terms of target user roles and goals.
Databases Installation
Install and test the most complex databases and associated products to ensure they are suitable for use and meet customer requirements.
Infrastructure and Network Development and Maintenance
Design and select business-critical storage, data center, and client/server environments to design solutions in line with industry best practice and provide a third-line point of escalation for appropriate global infrastructure solutions.
Information Security
Lead in detecting and analyzing security incidents, including attacks, breaches, and identified vulnerabilities, and remediate any security gaps in line with the security incident management procedure.
Documentation and Backup
Create and maintain technical and/or user documentation to a high standard, and back up files to ensure instant recovery if problems occur.
Technical Developments Recommendation
Discuss and recommend more complex or innovative technical developments to improve the quality of the website/portal/application software and supporting infrastructure to better meet users’ needs.
Analysis of "As Is" and "To Be"
Document "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.
Operational Compliance
Maintain and renew a deep knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct, and ensure own work adheres to required standards. Or identify, within the team, patterns of noncompliance with the organization's policies and procedures and with relevant regulatory codes and codes of conduct, taking appropriate action to report and resolve these and escalating issues as appropriate.
Personal Capability Building
Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
ROLE QUALIFICATIONS
Extensive understanding of the Insurance Industry and Organization’s environment / landscape
Matric with a relevant tertiary qualification is required
Minimum of 5 years demonstrated, relevant experience in a large, complex organization preferably in the financial services industry
A post graduate qualification in data studies is advantageous
Proven experience with several agile development methodologies, frameworks and concepts, including Kanban, Scrum, continuous delivery will be advantageous
Self-starter with outstanding organizational skills and ability to track multiple dependencies (3-5) going on all at once
Ability to thrive in a fast-paced environment, comfort in a dynamic and fast-moving work environment
Excellent communication skills; ability to communicate complex messages in simple language for better buy-in and tell a compelling story
Excellent interpersonal skills
Experience in making data-driven decisions
Good knowledge of data science / analytics
COMPETENCIES
Strategic
Collaboration (Relating)
Customer First
Execution
Innovation (Perspective)
Leading with Influence
Personal Mastery (Learning)