Contribute to critical initiatives that improve system reliability, scalability, and operational excellence
Grow your expertise through exposure to cloud infrastructure, automation, monitoring, and continuous delivery practices
What You'll Do
Monitor cloud services and infrastructure to identify performance issues and opportunities for improvement
Support cloud deployments, automation initiatives, and operational processes that improve service reliability
Develop and maintain scripts and automation solutions using technologies such as Python and Shell scripting
Partner with Development Operations teams to support CI/CD pipelines, monitoring tools, and delivery processes
Participate in incident response activities, root cause analysis, and continuous improvement efforts
Support disaster recovery readiness, operational documentation, and service resiliency initiatives
Assist with capacity planning, resource optimization, and cloud service scalability
Help ensure cloud environments meet security, audit, and operational standards
What You Need to Succeed
Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related technical field
5+ years of experience supporting cloud computing platforms, cloud infrastructure, or cloud-based services
Experience with Azure DevOps, CI/CD pipelines, and software delivery practices
Experience with scripting languages such as Python and Shell scripting for automation and operational support
Experience with cloud technologies such as Kubernetes, Docker, and related containerization platforms
Knowledge of cloud monitoring, deployment management, incident management, and operational support practices
Ability to work effectively in a collaborative global team environment
Willingness to participate in on-call support activities as business needs evolve
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