DUTIES & RESPONSIBILITIES
Create, configure, modify, and manage user accounts, security roles, and permissions across enterprise data platforms.
Provision and deprovision access to Enterprise Data Warehouse (EDW) resources in accordance with established security and governance policies.
Monitor user access and permissions to ensure compliance with organizational standards and governance requirements.
Assist with platform configuration, environment management, and administrative functions that support data platform operations.
Support the day-to-day administration and operations of the EDW environment.
Monitor system health, platform performance, and data-processing activities to identify and address operational issues.
Troubleshoot user access issues, data availability concerns, and platform-related incidents.
Support platform maintenance, upgrades, patches, and enhancement activities.
Support data ingestion, integration, and data-processing activities across enterprise platforms.
Assist with ETL/ELT testing, monitoring, validation, and operational support activities.
Monitor and maintain data pipeline workflows and orchestration schedules.
Administer security groups, roles, and access controls in accordance with governance and security standards.
Support access reviews, audits, and compliance-related activities.
Maintain documentation related to user provisioning, security administration, and operational procedures.
Adhere to established data governance, privacy, and compliance requirements.
Document system configurations, procedures, operational processes, and support activities.
Collaborate with data engineers, business analysts, data governance teams, and business stakeholders to support effective platform operations.
Attend and actively participate in required training and/or meetings, including but not limited to New Teammate Orientation, WWP Cares, ASIST Suicide Prevention training, Leadership training, culture/team based training, or departmental huddles.
Other related duties as assigned.
KNOWLEDGE, SKILLS, & ABILITIES
Fundamental knowledge of database technologies, SQL, and relational database concepts.
Understanding of EDW concepts, data architecture, and data lifecycle management.
Familiarity with cloud-based data platforms, preferably Snowflake.
Understanding of data integration, ETL/ELT processes, orchestration concepts, and data pipeline operations.
Familiarity with dimensional data modeling concepts, including fact and dimension tables, star schema design, and data warehousing best practices.
Understanding of user provisioning, access controls, security roles, and governance practices within enterprise data platforms.
Strong analytical and problem-solving skills with the ability to identify, troubleshoot, and resolve technical issues.
Attention to detail and commitment to data accuracy, quality, and security.
Ability to learn new technologies, platforms, and processes quickly.
Strong written and verbal communication skills.
Ability to create and maintain technical documentation, procedures, and operational records.
Strong customer service orientation with a focus on supporting internal users and stakeholders.
Ability to collaborate effectively across technical and business teams.
Commitment to security, compliance, governance, and operational excellence.
Unequivocal commitment to the highest standards of personal and business ethics and conduct.
Mission-driven, guided by core values, and a pleasure to work with.
EXPERIENCE
Requirements
Two years of experience supporting or administering enterprise databases, data platforms, analytics systems, or Enterprise Data Warehouse environments.
Experience troubleshooting system access, data availability, platform performance, or other technical issues.
Preferences
Experience supporting cloud-based data platforms, preferably Snowflake.
Experience monitoring or supporting ETL/ELT processes, data pipelines, or workflow orchestration tools.
Experience supporting user provisioning, access management, security administration, or operational support activities.
EDUCATION
Requirements
Bachelor’s degree in computer science, information systems, or related field. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.
Preferences
None.
CERTIFICATIONS & LICENSURE
Requirements
None.
Preferences
None.
WORK ENVIRONMENT/PHYSICAL DEMANDS
General office environment; temperature controlled.
Sitting for extended periods.
May require lifting/carrying items up to 30 pounds.
Up to 10% travel.
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Wounded Warrior Project® is an equal opportunity employer committed to providing equal employment opportunity to all persons without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, marital status, citizenship, age, veteran or military status, disability, genetic information, or any other characteristic protected by law.
Please note
Wounded Warrior Project is not seeking assistance or accepting unsolicited resumes from search firms without a written search agreement in place. All resumes submitted by search firms to any employee at Wounded Warrior Project via email, the Internet or directly to hiring managers at Wounded Warrior Project in any form without a valid written search agreement in place will be deemed the sole property of Wounded Warrior Project, and no fee will be paid in the event the candidate is hired by Wounded Warrior Project as a result of the referral or through other means."
