Your Assistant Manager role will include leadership responsibilities in one or more of the following areas of the business: Customer Experience, Freight Flow, Operations and Merchandising. The area of responsibility will be determined based on business needs along with your experience, skills and career goals.
Your primary job responsibilities will include but are not limited to
Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values
Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
Consistently exemplify, maintain, and foster the culture and values of World Market
Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management
Utilize all company tools and training resources to educate and validate team execution of key business functions
Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
Support and maintain a safe work environment through ongoing safety training, awareness, and accountability
Skills & Experience You’ll Bring
Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment
Effective communication skills, being open to feedback, and the ability to adapt quickly
Ability to provide in the moment coaching to associates
Ability to de-escalate store and customer situations effectively
Ability to plan and prioritize according to the needs of the business
Strong sense of urgency
Attention to detail
Creative problem solving
Sound decision-making skills
Effective delegation skills
Ability to execute daily priorities efficiently
Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred
Ability to work a flexible schedule, including nights, weekends and holidays, based on business needs
Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed
Minimum age: 21 years
Full time and Part time associates are eligible to participate in the Company’s 401(k) retirement savings plan after three (3) months of service.
Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Phone: 1-833-680-2399
Email: hrsupport@worldmarket.com
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.
An Equal Opportunity Employer
It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
