About the Role
As a Principal Software Engineer, Agentic UX in Agent Factory, you’ll help build the conversational AI experience and ambient capabilities that bring Workday’s agents to life. You are an AI-native builder, not a pure frontend developer. You will own features end-to-end, connecting the agentic logic directly to the user interface. You don't just build UI; you orchestrate the agentic flows that power the UX. You’ll design and ship experiences that bridge the gap between AI capabilities and user intent. This role is about turning powerful technology into products people actually use: scalable, reliable systems that simplify complex business processes. You’ll collaborate closely with AI engineers, software engineers, product managers, and designers, ensuring that the interface is a seamless extension of the agent's reasoning. If you enjoy building real products and solving meaningful problems at the intersection of AI and human workflows, you'll feel right at home here.
Your responsibilities
Design and deliver intuitive conversational and agentic AI experiences, prioritizing seamless user interactions and thoughtful workflows.
Shape how users experience AI reasoning by bridging the gap between powerful agent capabilities and clear, usable interfaces.
Collaborate in an iterative, team-first environment that values strong engineering practices and continuous learning
Share knowledge, mentor teammates, and help raise the technical bar across the pod
About You
Basic Qualifications
12+ years experience in software engineering
7+ years experience building and shipping user-facing software products (TypeScript/React, Python/FastAPI preferred)
3+ years experience building conversational or agentic AI applications
5+ years experience leading projects or teams
Other Qualifications
Experience collaborating with product designers, or a demonstrated portfolio focusing on high-quality UX/UI design principles
Experience building and operating SaaS products in cloud environments (AWS preferred)
Familiarity with the tradeoffs and architecture of modern distributed systems
Knowledge of software development best practices (DevOps, CI/CD, automated testing, observability)
Hands-on experience with containerization technologies (Docker, Kubernetes)
Familiarity with Elasticsearch
Exposure to additional programming languages like Java (backend) and TypeScript (frontend/fullstack) is a plus
Proven success working within fast-paced, agile environments and cross-functional teams
Strong communication skills, with the ability to collaborate with both technical and non-technical partners
Comfortable working with ambiguity and translating complex problems into clear, thoughtful solutions
Committed to fostering an inclusive, team-oriented environment and contributing to a culture of continuous improvement
Workday Pay Transparency Statement
The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.
Primary Location: USA.CA.Pleasanton
Primary Location Base Pay Range: $246,000 USD - $370,000 USD
Additional US Location(s) Base Pay Range: $206,000 USD - $370,000 USD
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.
Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.
If you require a reasonable accommodation, you may email accommodations@workday.com, as far in advance as possible.
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