About the Role
The individual will lead and coordinate Workday’s efforts across all lines of business (Sales, Pre-Sales, Services, Marketing, Product Management), orchestrating technical and business strategy around a single, clearly articulated, multi-year account and AI transformation roadmap.
To achieve success, this professional will ensure critical elements are in place: A customer validated multi-year engagement roadmap and Strategic Plan. This person will assist in all phases of the life cycle (pre-sales, initial deployment and production) completing the agreed governance model, which includes assigned Executive Sponsors at each phase.
What You'll Be Doing
Nurture C-level Relationships: Foster strong, authentic connections with key C-level executives, understanding their strategic vision and encouraging trust.
Champion Customer Success: Serve as the primary advocate for customer needs, proactively identifying and addressing challenges to ensure their success.
Drive Strategic Alignment: Collaborate with the customer and internal teams to develop and implement a multi-year strategic roadmap that aligns with their business objectives and improves Workday's value proposition.
Orchestrate Cross-Functional Collaboration: Lead a unified approach across Sales, Services, Product, and Marketing, ensuring flawless communication and a cohesive customer experience.
Facilitate Executive Engagement: Arrange and participate in executive-level interactions, encouraging open dialogue and strategic alignment.
Uncover Growth Opportunities: Proactively identify expansion opportunities by deeply understanding the client's evolving needs and showcasing Workday's solutions.
Champion Innovation: Collaborate with Product teams to explore innovative solutions and incorporate client feedback into Workday's product roadmap.
Ensure Operational Excellence: Coordinate the seamless execution of ongoing engagements, ensuring high-quality service delivery and customer happiness.
Architect AI & Platform Solutions: Design high-level technical architectures and AI integration strategies to address complex enterprise business challenges.
Drive Technical Thought Leadership: Advise C-level executives on technology modernisation, AI capabilities, and scalable platform architectures.
Key Objectives
Cultivate deep and enduring relationships with C-level executives and their direct reports at key accounts.
Craft and implement strategic roadmaps that drive customer success and Workday growth.
Define and establish enterprise AI and platform solution roadmaps tailored to client strategic imperatives.
Foster a culture of proactive customer advocacy and outstanding service delivery.
Expand Workday's footprint within accounts through strategic upsell and cross-sell opportunities.
Position Workday as a trusted strategic partner and innovation collaborator.
Drive customer self-sufficiency by ensuring a customer understands how to engage with our Customer Experience organization and use the features of their Workday Success Plan
Engage the appropriate workmates to support account planning and feature adoption strategies.
About You
Basic Qualifications
5+ years of experience in consulting or professional services, preferably with enterprise software solutions.
8+ years of experience in Business Architecture, Technical Architecture, or Cloud Solutions Consulting in large-scale enterprise environments.
Proven experience with Workday HCM and/or Finance software
Demonstrated experience guiding C-level and technical leadership through large-scale digital transformations.
Proven track record of building and maintaining strong C-level relationships.
Deep domain expertise in AI/ML enterprise applications, platform integration design, and cloud architecture.
Fluency in German and English is essential.
Other Qualifications
Technical Skills & Competencies
Workday Platform Capabilities: Hands-on architectural knowledge of Workday Extend, Orchestrate, Data Cloud, integration cloud, and enterprise security frameworks.
Agentic & AI Ecosystem: Expertise in Model Context Protocol (MCP), agent orchestration frameworks, LLM integrations, and multi-agent workflows.
Responsible AI & Governance: Strong foundation in AI governance, data privacy, ethics, compliance standards, and risk management within enterprise environments.
Ecosystem Familiarity: Broad understanding of partner and enterprise ecosystems including Microsoft Azure / Copilot, ServiceNow, AWS, Anthropic, and OpenAI.
Workday Pay Transparency Statement (For EU Locations Only)
Listed below is the base salary range applicable to this position. Workday pay ranges (and the precise pay offered to the successful candidate) are based on a number of objective criteria such as relevant experience and skills, and educational qualifications, level of responsibility, demands of the role, work location and business need. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants awarded by Workday Inc. For more information regarding Workday’s comprehensive benefits, please click here.
Primary Location Base Pay Range: €116,300 EUR - €174,500 EUR Germany
Additional Location Base Pay Range: €116,300 EUR - €174,500 EUR Germany
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.
Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.
If you require a reasonable accommodation, you may email accommodations@workday.com, as far in advance as possible.
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