🌎 Location Requirement: This opportunity is exclusively open to candidates who permanently reside in Latin America (LATAM).
What You’ll Be Doing
Administer and maintain an on-premises Splunk Enterprise environment, ensuring reliable day-to-day platform operations.
Manage user provisioning and access, supporting internal users with account administration and permissions.
Troubleshoot and resolve operational issues, identifying root causes and providing timely, effective solutions.
Provide technical support to internal stakeholders, answering Splunk-related questions and helping teams navigate platform challenges.
Monitor and support platform operations, proactively identifying opportunities to improve stability and operational efficiency.
Act as a Splunk subject matter expert, sharing technical knowledge and best practices with internal teams.
Contribute to technical and architectural discussions, providing recommendations on platform improvements and implementation decisions when appropriate.
Collaborate with cross-functional stakeholders, communicating clearly about requests, incidents, resolutions, and ongoing activities.
What You Need to Succeed
Must-haves
+4 years of proven hands-on experience administering Splunk Enterprise in on-premises environments.
Strong understanding of Splunk administration, including user provisioning, access management, and permissions.
Practical experience providing operational support and troubleshooting Splunk-related platform issues.
Ability to independently investigate, diagnose, and resolve common administration and operational challenges.
Experience supporting internal users or enterprise customers in technical environments.
Strong written and verbal communication skills, with the ability to explain technical concepts to different stakeholders.
Advanced+ English level, both written and spoken.
A proactive, self-directed mindset, strong problem-solving skills, and the ability to work effectively in a remote environment.
Nice-to-haves
Experience contributing to Splunk architecture, implementation, or platform design decisions.
Previous exposure to large-scale or enterprise-level Splunk deployments.
Hands-on experience with Cribl.
Relevant Splunk certifications.
What to Expect from Our Hiring Process
We believe in a transparent, thoughtful, and candidate-friendly recruitment experience. Our process is designed to help us get to know you while giving you the opportunity to learn more about Launchpad, our team, and the role.
Intro Chat with Talent Acquisition: An initial conversation to learn about your background, experience, career goals, and expectations | 60 Minutes
Team Engagement Manager Conversation: A chance to get to know our culture, values, and ways of working, while helping you feel confident and prepared for the next stages | 30 Minutes
Technical Interview with the Client: A deep dive into your Splunk expertise, technical experience, and problem-solving approach | 60 Minutes
Final Interview with the Hiring Manager: A final conversation to explore overall fit, collaboration style, and alignment with the team’s expectations | 30 Minutes
Why You’ll Love Working at Launchpad
💻 100% remote from anywhere
💸 Competitive compensation: USD 3000 – 5500 depending on your level of expertise and experience.
🧠 Training allowances for upskilling
🌍 Work with global teams and top-tier clients
🖥 Home-office hardware setup
🏖 PTO for recharge and balance
🫶 People-first culture built on trust, autonomy, and impact
Compliance & Equal Opportunity
Launchpad is an equal opportunity employer committed to creating an inclusive environment for all applicants. We do not discriminate on the basis of race, color, religion, gender identity, sexual orientation, age, disability, or any other protected status under applicable laws in Canada and British Columbia.
All candidate information will be handled confidentially and used solely for recruitment purposes in accordance with applicable privacy regulations.
Ready to make your mark? Apply now and be part of something exciting!
