Location: This is a remote role, we have teams in all time zones.
This role deals with critical issues in the open source stack that require software engineering for upstream bug fixes. Our engineers have to be able to work productively at any level of the stack above the kernel, in a wide range of languages, to understand and address the software issues at hand. Our group is critical to the success of our enterprise customers, partners and Ubuntu itself.
You will help with troubleshooting and driving issues to resolution with workarounds, guidance, and bug fixes to be released upstream and in Ubuntu.
This role entails
Resolving complex customer problems related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes and other open source software
Maintaining a close working relationship with Canonical’s Field, Support and product engineering teams
Participating in upstream communities
Developing bug fixes, backporting patches, and working with upstream for inclusion
Reviewing code produced by other engineers
Demonstrating good judgement in technical methods and techniques
Prioritizing work and managing your time effectively against those priorities
Participating in team discussions to improve processes, tools, and documentation
Maintaining clear, technical and concise communications
Working from home and travel internationally up to 10% of work time for team meetings, events and conferences
What we are looking for in you
Professional experience as a software engineer
Background in Computer Science, STEM or similar
Strong experience with Linux, and at least one of the following
Ceph, OpenStack, Kubernetes or other cloud technologies
Strong development-level experience with at least one of Python, Go, C or C++ on Linux
Ability to troubleshoot with debugging tools like gdb
Familiarity with git source code repositories and branches
An exceptional academic track record
Willingness to travel up to 4 times a year for internal events
Nice-to-have skills
You love technology and working with brilliant people
You are curious, flexible, articulate, and accountable
You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
You have interest in, and experience with most of the following: Ubuntu Linux – kernel or userspace, Kubernetes, OpenStack, Ceph, QEMU/KVM, LXC/LXD, Python, Go, C, Postgresql, Mongo, Debian packaging, distributed systems
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person – we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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