Typical problems you'll own
Where is subscription performance ahead or behind ambitions, what are the drivers and what interventions should we drive?
How do we ensure we stay competitive and build a top class membership product across markets?
What do customers value and how should we improve our product to be closer to our vision of a leading EMEA local-commerce membership programme?
What you’ll be doing
Identifying opportunities to improve subscription program performance across markets by analyzing gaps, doing opportunity sizing
Building recommendations on levers to pull & product features to build to boost growth, improve profitability and build a winning subscription program
Translating findings and recommendations into leadership communications: writing clear strategy documents and presenting recommendations, trade-offs
Helping to set prioritization among investment choices when engineering, product and ops capacity is limited
Helping to run the weekly operating & reporting cadence
Exploring how AI and automation can speed up reporting, insight generation and recurring analysis workflows
Our humble expectations
2+ years of experience in strategy & operations, strategy consulting, investments, or business operations - ideally with exposure to subscription/membership businesses, or consumer tech
Commercial acumen: comfortable with consumer subscriber and marketplace dynamics; able to connect analyses to business implications and understand the consumer lens
Analytical rigour: You go from question to query to narrative without needing a dedicated data engineer. You can read code, you’re comfortable with AI tools and master spreadsheets
Bias for action and ownership: you bring structure to ambiguous problems and drive work to a finish, driving execution beyond recommendations
Cross-functional influence: able to work with product, finance, legal, and local markets and align people around evidence
Excellent written and verbal communication in English; you present trade-offs clearly to senior audiences
Based in Helsinki or Berlin and comfortable with occasional cross-border travel as needed
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .