Key Responsibilities
Observability Architecture & Implementation
Design and implement observability solutions using Splunk Observability Cloud (APM, Infrastructure Monitoring, RUM, Log Observer).
Build and optimize OpenTelemetry (OTel) collector pipelines for metrics, traces, and logs.
Define instrumentation strategies for applications (auto‑instrumentation, SDKs, agents).
Develop service maps, dependency graphs, and distributed tracing configurations.
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Application & Service Onboarding
Partner with application teams to onboard services into O11y and ITSI.
Define SLIs/SLOs, KPIs, and service health indicators.
Build dashboards, detectors, alerts, and anomaly detection rules tailored to each service.
Ensure consistent tagging, metadata, and observability standards across teams.
ITSI & Splunk Core Integration
Implement ITSI service models, KPIs, correlation searches, and glass tables.
Integrate O11y telemetry with Splunk Enterprise and ITSI for unified service health.
Collaborate with Splunk Core SMEs to align ingestion, retention, and data modeling.
Telemetry Pipeline Engineering
Deploy and configure OTel collectors across VMs, containers, Kubernetes, and cloud services.
Implement processors, exporters, and routing logic for efficient telemetry flow.
Optimize pipelines for performance, cost, and reliability.
Enablement & Best Practices
Develop onboarding guides, instrumentation patterns, and observability standards.
Conduct workshops, demos, and training sessions for engineering teams.
Provide architectural guidance on observability adoption across the enterprise.
Cross‑Functional Collaboration
Work with SRE, DevOps, Cloud, and Application teams to embed observability into CI/CD and deployment workflows.
Support modernization initiatives such as microservices, Kubernetes, and cloud migrations.
Influence platform roadmap and observability strategy.
Required Skills & Experience
Technical Skills
Hands‑on experience implementing Splunk Observability Cloud (APM, Infra Monitoring, RUM, Log Observer).
Strong understanding of OpenTelemetry (collectors, processors, exporters, instrumentation).
Experience with distributed tracing, span analysis, and service dependency mapping.
Familiarity with Splunk Enterprise and ITSI for integrated observability use cases.
Strong Linux/Unix skills and scripting (Python, Bash).
Experience with Kubernetes, Docker, and cloud platforms (AWS, and Azure).
Implementation & Architecture Skills
Experience designing observability solutions for microservices, APIs, and distributed systems.
Ability to guide teams through instrumentation and telemetry onboarding.
Strong understanding of SLIs/SLOs, service health scoring, and reliability engineering.
Soft Skills
Excellent communication and stakeholder‑facing skills.
Ability to lead workshops and influence engineering teams.
Strong documentation and architectural thinking.
Preferred Qualifications
Splunk Observability or OTel certifications.
Experience with Prometheus, Grafana, Datadog, New Relic, or similar tools.
Familiarity with Terraform, Ansible, GitOps, or CI/CD pipelines.
Experience in large enterprise, utilities, financial, or public sector environments.
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Mandatory Skills: Splunk AIOPS.
Experience: 5-8 Years.
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