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Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
ServiceNow Developer
Job Location: PAN India
Relevant Experience: 5–7 Years
JD-ServiceNow
Technical Skills needed-ServiceNow ITSM With HRSD/CSM/SPM Module along with strong Scripting and integration expereince.
HRSD
Experience with the ServiceNow HR Service Delivery (HRSD) application
Knowledge of HR functions, processes, and best practices
Knowledge of Case Management, Knowledge Management best practices and design
Experience designing and/or implementing an HR Shared Services center
Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services.
CSM
Must have hands on standard CSM process implementation
ServiceNow in depth Process knowledge (CSM Process, integrations etc.)
Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.)
Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management
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Areas of responsibility
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Gathering of requirements-Assist in conducting workshops and discussions with client stakeholders to gather business process requirements.
Coding and Configuration-"Develop and deliver code for assigned modules, in alignment with client requirements ensuring proper integration with system components.
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Testing and Trial Runs-"Execute testing for assigned modules, validate functionality across required interactions, and participate in User Acceptance Testing (UAT) sessions.
Implementation-Participate in implementation of software application and its integration with other systems to ensure stability.
Maintain Documentation-Prepare detailed reports and documentation on project specifications, activities, and status, while presenting information using flowcharts, layouts, diagrams, code comments, and clear, well-structured code.
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Stakeholder Collaboration-Collaborate with cross functional teams to understand requirements, support development activities, check system compatibility, and ensure solutions meet expected standards.
Mandatory Skills: ServiceNow Creator.
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group at ombuds.person@wipro.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.
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