RESPONSIBILITIES
Presale: Lead scoping, technical design, and work planning during the presale process while speaking with prospective clients about our firm's engineering capabilities
Delivery: Play the lead role in technical architecture and discovery projects, using consulting methods to refine the product and technical architecture of client projects
Subject Matter Expertise: Owns a “technology vertical”, encompassing solution design, platform selection, implementation support, and thought leadership (e.g., AWS, Content Management Systems, hybrid mobile frameworks, etc.)
Roving Catalyst: Enhance existing project teams with architectural account-level guidance or specific subject matter expertise
COMPETENCIES
Multi-platform familiarity, with expertise in one or more of the following:
Front-end: Swift, Kotlin, Maui, React Native, React, Angular, Flutter, Typescript
Backend: APIs (NodeJS, Spring, .NET, Python), Cloud (AWS, Azure, GCP), Data Services/Systems (SQL, NoSQL, Kafka)
Content management systems, analytics platforms, and other 3rd party frameworks
Experience delivering software in an agency/client-service environment
Experience in having commercial conversations involving budgets and fees
Experience with software estimation, work planning, and building project plans within time/cost constraints
Ability to break down complex ideas to both technical and non-technical individuals
You're excited to learn the principles of mobile software development
Experience quickly iterating and refining a product vision with a client by offering multiple approach options
Passion to apply modern processes that transform client organizations (e.g., continuous delivery, rapid iteration, and agile-inspired methodologies)
Excellent verbal and written communication skills
Ability to use repeatable frameworks and best practices to incorporate new technologies or concepts
Appreciation for the wider client enterprise, beyond a single project or initiative
Desire to expand an account to holistically service a client
Equally comfortable working in pre-sale and post-sale environments
An eye for detail and an ability to navigate ambiguity
BONUS POINTS
Experience with leading CCaaS technologies such as Amazon Connect, Zendesk CCaaS, Google CES, Five9, and Genesys CCaaS.
Cloud Data Platforms: Experience with Databricks, Snowflake, or other major cloud data warehousing/lakehouse solutions.
Cloud AI/ML Services: Proficiency with cloud-native AI/ML platforms (e.g., AWS Bedrock / Sagemaker, Azure ML, Google AI Platform/Vertex AI).
Understanding of MLOps principles and tools for continuous integration/continuous delivery (CI/CD) of machine learning models.
Familiarity with containerization (Docker) and orchestration (Kubernetes) for scalable deployments.
EQUAL OPPORTUNITY EMPLOYER
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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For more information on how we use your information, see our Privacy Policy https://www.telusdigital.com/privacy-policy.
