RESPONSIBILITIES
Serverless Application Development
Design and build serverless applications. Develop scalable, event-driven services using AWS Lambda, API Gateway, Step Functions, EventBridge, SQS, SNS, and DynamoDB that power mission-critical client experiences.
Build and manage APIs. Design, implement, and document secure, well-versioned RESTful and GraphQL APIs (API Gateway, AppSync) with strong attention to performance, authentication, and developer experience.
Write high-quality, maintainable code. Deliver clean, tested code in Python or Node.js/TypeScript, applying strong software engineering practices including unit and integration testing, code reviews, and clear documentation.
Cloud Engineering & Operational Excellence
Automate infrastructure and deployments. Define and manage environments with infrastructure as code (AWS CDK, CloudFormation, SAM, or Terraform) and build CI/CD pipelines that enable fast, safe, and repeatable releases.
Champion security, reliability, and observability. Apply AWS Well-Architected principles, IAM least privilege, encryption, and secrets management, and instrument systems with CloudWatch, X-Ray, and structured logging to ensure production-grade quality.
Optimize performance and cost. Tune serverless workloads for latency, concurrency, and cost, troubleshoot production issues, and drive continuous improvement after go-live.
Client Partnership & Technical Leadership
Partner with clients and internal teams. Participate in discovery and design sessions, translate requirements into technical solutions, provide accurate estimates, and communicate progress and risks clearly to technical and non-technical stakeholders.
Lead and mentor engineers. Guide junior and mid-level engineers through code reviews, pairing, and technical direction, and contribute reusable patterns, accelerators, and engineering standards to the practice.
Integrate with enterprise ecosystems. Connect AWS solutions with third-party and enterprise platforms such as CRM, ticketing, and contact center systems, including Amazon Connect where applicable.
Qualifications
7+ years of professional software engineering experience, including 4+ years building and operating production applications on AWS.
Deep, hands-on expertise with AWS serverless services such as Lambda, API Gateway, Step Functions, EventBridge, SQS, SNS, DynamoDB, and S3.
Strong programming skills in Python or Node.js/TypeScript, with a proven track record of designing and building scalable APIs and event-driven architectures.
Proficiency with infrastructure as code (AWS CDK, CloudFormation, SAM, or Terraform) and CI/CD tooling such as GitHub Actions, GitLab CI, or AWS CodePipeline.
Strong understanding of AWS security best practices, including IAM, Cognito, KMS, Secrets Manager, and network security fundamentals.
Experience with monitoring, logging, and tracing in distributed systems using CloudWatch, X-Ray, or similar tools.
Solid grasp of software design principles, testing strategies, and performance optimization in cloud-native environments.
Excellent communication skills and comfort working directly with clients in a consulting or professional services environment.
AWS certifications (Developer Associate, Solutions Architect Associate or Professional) are a strong asset.
Nice to have: experience with Amazon Connect, contact center solutions, or conversational AI services such as Amazon Lex, Amazon Bedrock, or Amazon Q.
Ability to travel occasionally to client locations.
EQUAL OPPORTUNITY EMPLOYER
At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.
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