Responsibilities
Receives, classifies, and enters service requests in AiM, applying knowledge of UVA's property ID structure, work classification hierarchy, and customer accounts to initiate accurate data operations, including HSPP outage requests supporting UVA Medical Center.
Maintains work order and asset records in AiM in compliance with regulatory requirements and FM data standards, ensuring accurate property IDs, work classifications, and UNIFORMAT II building system codes.
Reviews and resolves stalled, misclassified, or incomplete work orders, and investigates open purchase orders in AiM, Workday, and Tableau to identify trends and prioritize resolution.
Serves as data liaison to FM maintenance and trades staff, communicating work order status, discrepancies, and priorities.
Coordinates facilities operations data entry and manages real-time communications via AiM, VEOCI, and Microsoft Teams during declared emergency events.
Additional duties as assigned.
Minimum Qualifications
Education: High School Diploma or equivalent required
Experience: 1+ years of relevant experience required
Preferred Qualifications
3 - 5 years of relevant experience is strongly preferred
Physical Demands
This is primarily a sedentary role involving extensive use of desktop computers. Occasional travel to attend meetings and programs may be required.
Salary Range: $20.00 - $23.00, commensurate with experience.
Position Type & Work Location
This is a non-exempt-level, benefited position. Learn more about UVA benefits.
This position is based in Charlottesville, VA, and must be performed fully on-site.
Work Shift Hours: Mon - Fri 8:00am - 5:00pm
To learn more about UVA and in the Charlottesville area, visit UVA Life and Embark CVA.
Application review will begin October 9, 2026. Preference will be given to applications received by this date.
Additional Requirements
Background checks and health screenings will be conducted on all new hires prior to employment.
This position will not consider candidates who require immigration sponsorship now or in the future.
This is a designated position and may be required to work in emergencies, events and some holidays
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How to Apply
Please apply online, by searching for requisition number R0087753. Complete an application with the following documents:
Resume
Cover Letter – must be included to be considered. Cover letter should include your interest in the position and how your relevant experience pertains to this position.
Upload all materials into the resume submission field. You can submit multiple documents into this one field or combine them into one PDF. Applications without all required documents will not receive full consideration.
Internal applicants may search and apply for jobs on the UVA Internal Careers website.
Reference checks will be completed by UVA’s third-party partner, SkillSurvey, during the final phase of the interview. Five references will be requested, with at least three responses required.
For questions about the application process, please contact Karon Harrington, fak3ph@virginia.edu.
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.
