This role is on-site 5 days per week.
Your responsibilities will include
Talent Allocation & Multi-Brand Staffing: Allocate talent across multiple brands and disciplines (including project management, creative, and production) based on technical skills, availability, and business priority
Intake Feasibility & Priority Alignment: Partner with Program Management as projects are vetted at intake, assessing capacity feasibility and validating delivery milestones against real-time bandwidth
Capacity Forecasting: Forecast short- and long-term capacity needs leveraging annual scope forecasts and project demand pipeline data, identifying skill and headcount gaps well before they impact delivery
Workload Rebalancing & Problem-Solving: Monitor and analyze planned allocation data to rebalance active workloads, keeping teams aligned with utilization targets
Process Standardization: Maintain and iterate operational frameworks for resource requests, project handoffs and initiatives tracking
Timesheet & People Leader Reporting: Audit timesheets, track team PTO and deliver weekly utilization reports
Awards Submission Management: Oversee the operational logistics and end-to-end timeline for industry award submissions, tracking key deadlines, managing asset collection, and coordinating team bandwidth for case study preparation
External Talent Support: Coordinate external staffing workflows, managing onboarding/offboarding and allocation tracking
Minimum requirements
Bachelor’s Degree
5+ years of professional experience in project management, creative operations, or resource planning within a creative agency, studio, or consultancy environment
Preferred skills and experiences
Cross-Functional Fluency: Strong understanding of creative, production, and project workflows, with the ability to distinguish nuanced creative specializations to staff projects accurately
Tool Proficiency & Data Integrity: 3+ years of experience with dedicated resource management platforms (e.g., Workfront, Resource Management by Smartsheet/10,000ft, Monday.com) and advanced spreadsheet modeling
Balances Stakeholders & Manages Ambiguity: Ability to build consensus across competing priorities (creative ambitions vs. delivery timelines vs. utilization goals) while navigating fluid project pipelines and incomplete data
