Ability to relate to all levels of management, employees and customers in verbal/written form.
Communicate effectively both verbally and in writing to provide clear direction, instruction and guidance to staff.
Assign and instruct all personnel in details of work.
Observe performance and encourage improvement.
Ability to maintain attendance in conformance with standards.
Ability to maintain a neat, clean and well-groomed appearance.
Ability to organize/prioritize work, meet deadlines, work with minimal supervision and multiple interruptions, exercise judgment and adapt instructions/directions from one assignment to another.
Supervise all staff including selection, training, counseling and discipline.
Mathematical skills necessary to prepare forecasts, budgets, financial statements and perform calculations.
Ability to access and input information using a moderately complex computer system.
Listen & respond to guest inquiries using a positive, clear speaking voice, answer questions and offer assistance giving accurate information.
Additional Information
Experience Requirements
Minimum of 1 year casino experience in a supervisor role.
Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
Education Requirements
High School Diploma
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
