Provide human resources-related training addressing areas such as performance counseling and employee relations issues
Research employee complaints and grievances if applicable, taking appropriate action for resolution as required
Gather and compile data, creating required reports (CERP, Retention, etc.), and communicate to appropriate personnel in a timely manner as needed
Administer NOCTI program including testing, recording scores, promotions and subsequent pay increases based on passing levels
Identify and communicate opportunities for process improvement to streamline processes and improve efficiency
Mentor, coach and train/ cross-train employees encouraging career development; provide consistent feedback concerning strengths and areas in need of improvement
Follow and promote all safety initiatives, (i.e. wear appropriate PPE in areas where mandatory) helping to maintain a zero accident culture
Perform additional relevant duties as assigned
SUPERVISOR RESPONSIBILITIES
This role is a Leader of People role with required competencies: Sizing up People, Delegation, Planning, Customer Focus and Conflict Management
EDUCATION and CERTIFICATIONS
Bachelor’s degree in relevant discipline from an accredited institution preferred
Combination of Education and experience may be substituted for degree
EXPERIENCE AND SKILLS
Minimum two (2) years progressively responsible experience in the human resources field with emphasis on employment, employee relations, and/or benefits
Demonstrated one (1) years’ leadership experience including knowledge of timekeeping requirements, policy adherence, conflict resolution and the ability to resolve issues efficiently and effectively; experience supervising employees preferred
Must have the ability to effectively communicate in English, both verbal and written, with internal and external customers in a timely and professional manner; ability to communicate in multiple languages preferred
Strong attention to detail and organizational skills with the ability to prioritize
Ability to work effectively with others, possessing tact and discretion and demonstrate a high level of confidentiality in all matters
Must have strong computer skills: MS Word, PowerPoint, Excel, Outlook, to format reports, presentations, spreadsheets, graphics, etc.; experience within HCM system such as Workday preferred
Self-starter who demonstrates strong initiative and sense of urgency, with the ability to work in a fast paced environment
SAFETY REQUIREMENTS
Follow departmental and company safety policies and programs
Wear required protective equipment in all areas where mandatory
PHYSICAL REQUIREMENTS
Ability to remain stationary for extended periods of time
Ability to work non-standard hours (i.e. holidays, weekends and/or extended shifts) as needed per business need
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
