- Contract Support Administrator
- WPS (FM) | Bradford
Join One of the UK's Leading Facilities Management Teams
We are looking for a highly organised and customer-focused Contract Support Administrator to join our Facilities Management team supporting our valued client, Yorkshire Building Society, based in Bradford.
This is an excellent opportunity for an experienced administrator who thrives in a fast-paced environment, enjoys building strong relationships, and takes pride in delivering exceptional support to operational teams and customers.
As the central point of coordination for the contract, you'll play a key role in ensuring the smooth day-to-day administration of FM services, helping the team deliver outstanding service performance across the estate.
The Role
Reporting into the Account Management team, you'll provide comprehensive contract administration support, ensuring all systems, processes and documentation are maintained accurately and efficiently.
Key responsibilities will include
Providing administrative support to the FM operational team and client stakeholders
Managing job requests through the CAFM system and monitoring progress to completion
Raising purchase orders, processing invoices and supporting financial administration
Producing contract reports, KPI data and performance information
Coordinating planned and reactive maintenance activities
Maintaining accurate records, compliance documentation and contract files
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Supporting subcontractor management, onboarding and documentation control
Handling customer queries and ensuring excellent levels of service delivery
Assisting with contract audits, meetings and action tracking
Supporting month-end processes and financial reconciliation activities
About You
We're looking for someone who is proactive, organised and able to manage multiple priorities while maintaining a high level of accuracy.
You'll ideally have
Previous administration experience within Facilities Management, Property Services or a similar environment
Strong organisational and time management skills
Experience using CAFM systems (such as Concept, Maximo, SAP, CAFM Explorer or similar)
Good financial administration experience including purchase orders and invoicing
Excellent communication and customer service skills
Strong Microsoft Office skills, particularly Excel, Word and Outlook
Ability to work independently while supporting a wider operational team
A keen eye for detail and commitment to delivering high-quality work
Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.
To learn more about the checks included in this process, please click on the following link: National Security Vetting
