Qualifications
Qualifications
At least 3-5 years of relevant experience in process improvement, operational excellence, business transformation, business analysis, or a similar function.• Certifications or formal training in process improvement, operational excellence, project management, or agile delivery, such as Lean Six Sigma Green Belt, PMP, Agile/Scrum, or comparable credentials.• Demonstrated experience assessing current-state processes, identifying pain points, analyzing root causes, and translating findings into practical improvement plans.• Strong communication, presentation, and storytelling skills.• Ability to manage or support a portfolio of initiatives with multiple stakeholders, timelines, dependencies, risks, and deliverables.• Ability to work effectively across business, operations, technology, finance, and executive stakeholder groups.• Strong analytical, facilitation, communication, problem-solving, and organizational skills.• Proficiency with common business and productivity tools, including Copilot (or comparable Generative AI tools), Microsoft Excel, PowerPoint, Word, Outlook, Teams, SharePoint, and process mapping or visualization tools.• Knowledge and/or experience across the insurance lifecycle (sales, underwriting, operations, finance, claims, reinsurance), ideally with claims experience.• Proven track record in reviewing and improving business processes in operational environments.• Strong stakeholder management and exceptional organizational skills.• Creative problem-solver who thinks “outside the box.”• Experience with JIRA, Confluence, ServiceNow, Microsoft Project, Visio, Power BI, Tableau, SQL, Power Automate, or similar tools.• Ability to travel approximately 30% – 60%, based on project and business needs.
Education Requirement
Bachelor’s degree or higher in Business, IT, or a related field.
Additional Company Details
We do not accept unsolicited resumes from third party recruiting agencies or firms. Salary Range - $81K to $116K, dependent on experience, knowledge and location. Berkley is committed to offering comprehensive and competitive employee health benefits that help our employees stay healthy, feel secure and maintain a work/life balance. We offer Medical, Dental, Vision, Flexible Spending Account, Health Savings Account and a Health Reimbursement Arrangement. We support our employees in planning for their current and future security by offering Short & Long Term Disability, 401(k)/Profit Sharing/Employee Stock Purchase Plan, Life/Accidental Death & Dismemberment/Travel and Additional Life Insurance. We want our employees to live productive and fulfilling lives. We promote work-life balance and personal wellness by providing an Employee Assistance Program, Paid Time Off (Vacation/Sick/Holidays) and encouraging employees to participate in our groups wellness program. We take risk management excellence and your professional growth and ongoing development seriously by offering industry-related education and exams along with industry-related tuition assistance.
Additional Requirements
Location and Travel: • Jacksonville, FL. • Travel: Approximately 30%–60%, based on project and business needs.
- Sponsorship Details
- Sponsorship not Offered for this Role