Key Responsibilities
Serve as the primary on-site operational owner for new data center locations during the launch and ramp-up phase
Analyze site-specific conditions and determine how Vultr’s infrastructure standards, deployment plans, and operational procedures are implemented locally
Coordinate and sequence deployment activities to ensure systems are brought online in a safe, efficient, and scalable manner
Identify operational gaps, risks, or constraints and develop recommendations or mitigation plans in collaboration with remote infrastructure and engineering teams
Plan and oversee the installation and configuration of server and network infrastructure, including rack layouts, power distribution strategy, cabling approaches, and hardware placement
Diagnose complex infrastructure issues by analyzing interactions across hardware, power, cooling, networking, and system configurations
Determine appropriate corrective actions for non-standard deployment or operational scenarios and escalate recommendations when changes to standards or scope are required
Evaluate hardware health and performance data to inform readiness decisions and remediation planning
Act as Vultr’s on-site representative with data center facility staff, vendors, and warranty providers, coordinating work activities and validating outcomes
Determine when vendor or facility issues require escalation, schedule adjustments, or alternative approaches to maintain launch timelines
Partner closely with remote Operations, Network Engineering, Security, and Infrastructure teams to align on readiness milestones and risk management
Establish and maintain authoritative documentation for the site, including infrastructure layouts, inventory controls, deployment records, and operational status reporting
Manage spare parts strategy and inventory planning for the site, identifying needs and recommending replenishment based on operational analysis
Provide structured updates, findings, and recommendations to management regarding site readiness, risks, and next-phase staffing or operational needs
Support knowledge transfer and handoff as additional technicians or managers are assigned to the site
Contribute lessons learned and improvement recommendations to inform future data center launches
Qualifications
5+ years of experience supporting data center infrastructure in a hands-on technical role with demonstrated responsibility beyond task execution
Proven ability to analyze infrastructure environments, identify operational risks, and determine appropriate courses of action
Strong working knowledge of server hardware, network equipment, and data center facility services including power, cooling, and cross-connects
Experience coordinating vendors, facility providers, and cross-functional technical teams
Ability to operate independently while exercising judgment within defined authority and escalation frameworks
Strong organizational and documentation skills, with experience producing operational plans, status updates, and readiness documentation
Strong written and verbal communication skills
Experience supporting GPU-based or high-density infrastructure is a plus
Preferred Qualifications
Experience in colocation and cloud/hybrid environments.
Familiarity with sustainability and energy efficiency best practices.
Strong Knowledge of ITIL and Agile methodologies.
Familiar with JIRA and Confluence
Work Conditions
Rotational on-call duty may be required.
May need to work outside of normal business hours for incident management or critical maintenance.
INCLUSION & PRIVACY
We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.
We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures.
Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy https://www.vultr.com/legal/privacy/.
