Takes ownership of testing and solution readiness activities for assigned initiatives, ensuring successful delivery and client outcomes.
Designs and reviews test approaches, test artifacts, and validation activities while partnering with stakeholders to ensure business and technical requirements are met.
Drives troubleshooting, root cause analysis, and implementation of preventative measures for technical, operational, and application-related issues.
Serves as a subject matter expert, providing guidance on testing, certification, product capabilities, implementation considerations, and continuous improvement opportunities.
Partners with internal and external stakeholders to assess requirements, identify risks, and recommend appropriate testing and validation approaches.
Communicates project status, quality outcomes, risks, and recommendations across multiple concurrent initiatives.
Supports the expansion of test automation, self-service capabilities, and process improvements that enhance efficiency, scalability, and client experience.
Reviews testing and automation deliverables, promoting consistency, quality standards, and best practices.
Provides technical consultation and guidance to clients and stakeholders, helping them navigate testing, certification, and solution adoption requirements.
Coaches and mentors team members through knowledge sharing, informal training, and development of reusable assets, frameworks, and best practices.
Participates in strategic technology initiatives that support new capabilities, improve client experience, and enhance operational effectiveness
Qualifications
What you will need
All roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g. ChatGPT, Microsoft Copilot) to support everyday work.
3+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
What will also help
3+ years of relevant work experience with a Bachelor's Degree or equivalent combination of education and experience.
Experience in payments, financial services, technology consulting, implementation, certification, client support, or customer-facing technical roles.
Proven ability to act as a trusted advisor to clients, translating business requirements into practical technical solutions.
Strong analytical, troubleshooting, and problem-solving skills with experience resolving complex integration, connectivity, or payment processing issues.
Experience working with APIs, web services, system integrations, networking concepts, and modern digital platforms.
Ability to provide technical consultancy and guidance to internal and external stakeholders across varying levels of technical expertise.
Experience supporting technology transformation, automation, self-service platforms, or process improvement initiatives.
Strong stakeholder management, communication, presentation, and relationship-building skills.
Ability to manage multiple priorities and client engagements while demonstrating sound judgement and independent decision-making.
Knowledge of Agile delivery methodologies, continuous improvement practices, and customer-centric solution delivery.
Experience leveraging data and operational insights to drive recommendations, improve client outcomes, and support business objectives.
Demonstrated adaptability, curiosity, and a commitment to continuous learning in an evolving technology and payments landscape.
Company description
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
